Cons Prod Strategic Analyst II

Bank of America • Newark, NJ

7d • $70,000 - $99,800 • Onsite

About The Position

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Enterprise Job Description: This job is responsible for performing complex analysis and modeling to minimize loss exposure and negative impacts to the customer experience. Key responsibilities include utilizing a variety of systems such as Excel, SAS, SQL, Tableau, and other relational data bases to provide analytical support on strategies and ensure goals are met. Job expectations include evaluating data to assess potential fraud risk and create mitigation strategies. Enterprise Responsibilities: Analyzes and interprets large sets of raw data to recommend ways to help the business achieve desired outcomes and make informed business decisions Defines, gathers, analyzes, and interprets data using applications and technologies to forecast future trends and communicates to leaders and partners the statistical analysis results and predictions Coordinates the production of product performance reports and updates for senior management LOB Job Description: Strategy Implementation & Execution team within the Fraud Prevention & Detection organization is a centralized independent team responsible for deploying fraud strategies and platform initiatives. Responsibilities include working with various partners like project team, technology, strategies, execution, and operations from the inception of a project to deployment to come up with testing framework, test scenarios and post deployment validations. Responsible for the day-to-day resolution of complex problems and the execution of complex transactions for a single site/business unit or smaller business unit(s), including research. Participates in the design, development and implementation of complex products, systems and services in a strategy environment. The Fraud Strategy Deployment individual contributor role is aligned to the Strategy Integration team within Client Protection. This team is a centralized, independent team responsible for deploying fraud strategies and platform initiatives. Responsibilities include working with various partners like project team, technology, strategies, execution, and operations from the inception of a project to deployment to produce testing framework, test scenarios and post deployment validations and monitoring rule performance. Responsible for the day-to-day resolution of complex problems and the execution of complex transactions for a single site/business unit or smaller business unit(s), including research. Participates in the design, development and implementation of complex products, systems, and services in a strategy environment. This position may be asked to cross-train on other Strategy Integration functions, like User Acceptance Testing (validation of end-user system changes through funded technology initiatives. Enterprise Role Overview Responsible for performing more complex analysis and modeling for multiple products with the goal of maximizing profits and asset growth and minimizing risk and operating losses and/or other financial and marketing exposures. Develops complex program models to extract data and uses multiple databases to acquire statistical and financial data. Utilizes portfolio trends to propose policy/procedural changes within segmentation structure to produce optimal results. Excels at risk/reward trade off. Build relationships with external agencies. Participates in the rollout of company-wide pilot programs developed as a result of programmed models. Duties primarily include the regular use of discretion, independent judgment, the ability to communicate with multiple levels of management and the utilization of core leadership behaviors. SAS and/or MicroStrategy experience preferred; 2-5 years experience preferred.

Requirements

• Two+ years Fraud, Claims Operations and/or Investigations experience
• Technical skills (beginner level SAS/SQL)
• Strong Organizational Skills
• Strong Time Management
• Strong communication skills
• Self-Starter
• General knowledge of Fraud systems (i.e. FLASH, SFM, TSYS, Brainiac)
• Presentation experience
• Ability to manage multiple projects in a complex and rapidly-changing environment
• Ability to work independently as well as part of a virtual team
• Excellent time management skills

Nice To Haves

• Bachelor's Degree
• Strong knowledge of Fraud and/or general knowledge of Fraud systems (i.e. EPIC, FLASH, Sentri, SFM, TSYS, Brainiac)
• Testing experience (Systems, User Acceptance Testing, Automated Test tools)
• Previous Testing experience
• Basic project management knowledge or prior project management experience
• Understanding of communications and self-service process
• Training or formal education in business or other discipline
• SAS and/or MicroStrategy experience preferred; 2-5 years experience preferred.
• Skills: Business Intelligence
• Skills: Data and Trend Analysis
• Skills: Fraud Management
• Skills: Monitoring, Surveillance, and Testing
• Skills: Research
• Skills: Business Analytics
• Skills: Data Quality Management
• Skills: Data Visualization
• Skills: Problem Solving
• Skills: Written Communications
• Skills: Analytical Thinking
• Skills: Collaboration
• Skills: Critical Thinking
• Skills: Innovative Thinking
• Skills: Oral Communications

Responsibilities

• performing complex analysis and modeling to minimize loss exposure and negative impacts to the customer experience
• utilizing a variety of systems such as Excel, SAS, SQL, Tableau, and other relational data bases to provide analytical support on strategies and ensure goals are met
• evaluating data to assess potential fraud risk and create mitigation strategies
• Analyzes and interprets large sets of raw data to recommend ways to help the business achieve desired outcomes and make informed business decisions
• Defines, gathers, analyzes, and interprets data using applications and technologies to forecast future trends and communicates to leaders and partners the statistical analysis results and predictions
• Coordinates the production of product performance reports and updates for senior management
• deploying fraud strategies and platform initiatives
• working with various partners like project team, technology, strategies, execution, and operations from the inception of a project to deployment to come up with testing framework, test scenarios and post deployment validations
• Responsible for the day-to-day resolution of complex problems and the execution of complex transactions for a single site/business unit or smaller business unit(s), including research.
• Participates in the design, development and implementation of complex products, systems and services in a strategy environment.
• monitoring rule performance
• performing more complex analysis and modeling for multiple products with the goal of maximizing profits and asset growth and minimizing risk and operating losses and/or other financial and marketing exposures
• Develops complex program models to extract data and uses multiple databases to acquire statistical and financial data
• Utilizes portfolio trends to propose policy/procedural changes within segmentation structure to produce optimal results
• Excels at risk/reward trade off
• Build relationships with external agencies
• Participates in the rollout of company-wide pilot programs developed as a result of programmed models
• Duties primarily include the regular use of discretion, independent judgment, the ability to communicate with multiple levels of management and the utilization of core leadership behaviors

Benefits

• This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.
• This role is currently benefits eligible.
• We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level