Connectivity Project Manager

Caterpillar Inc.•Mossville, IL

11d•Onsite

About The Position

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Job Summary: As a member of Cat Technologies Connectivity team this role will be the point-of-contact to support dealers and regional representatives in our efforts to upgrade equipment with the latest technology.

Requirements

Planning: Tactical, Strategic: Knowledge of effective planning techniques and ability to contribute to operational (short term), tactical (1-2 years) and strategic (3-5 years) planning in support of the overall business plan.
Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
Data Gathering and Reporting: Knowledge of tools, techniques and processes for gathering and reporting data; ability to practice them in a particular department or division of a company.
Implementation: Knowledge of how to run applications for organizations; ability to implement application software within an organization and help end-users perform specific tasks (ex: accounting or graphic design).

Nice To Haves

Experience with BI platforms like Power BI, Tableau, or Grafana to build dashboards.
Understanding of systems integration with the ability to identify cause issues
Experience working with Caterpillar dealers
Ability to collaborate with internal and external business partners
Strong communication skills
Understanding of APIs and programming languages such as SQL or Python (helpful)

Responsibilities

Overseeing the resolution of connectivity program issues and managing dashboard requirements.
Manage every stage of Program issue resolution, often coupled with connectivity dashboard enhancements, from early ideas through ongoing updates. This includes collecting data from various stakeholders, the analytics team, and platform owners to establish robust connectivity solutions.
Gathers and implements feedback from Dealers, Regional Representatives, and Industry Product Groups, applying corrective actions and updates to dashboard insights as needed.
Lead and participate in workshops to collect user requirements and turn them into detailed functional specifications, ensuring technical features support vital business needs.
Serve as the main contact between technical teams and stakeholders.
Present program and dashboard solutions to business leaders and obtain formal approvals to ensure solutions meet strategic goals.
Root cause analysis, change requests, and effective communication are utilized to ensure high-quality outcomes.
Deliver timely and robust solutions while maintaining organizational trust and quality standards.