Connectivity Engineer - Waukesha

GE HealthCare • Waukesha, WI

12h • Remote

About The Position

Set up and maintain remote connectivity for GEHC Imaging and Ultrasound systems at customer sites. Ensure InSite™ broadband technology and its digital tools are enabled to maximize Imaging modality uptime, drive operational efficiency, and deliver a quality customer experience. Provide technical troubleshooting support to both internal and external customers. Configure and maintain GEHC VPN routers. Configure and troubleshoot IPsec, IKE/ISAKMP VPN tunnels. Configure Route Based VPN tunnels. Configure IKEv2 policy-based VPN tunnels. Troubleshoot TLS connections. Ideally, this role is located in Waukesha, WI and can be remote. GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world. NOTE: Ideally, this role is located in Waukesha, WI and can be remote.

Requirements

• Bachelor’s degree and 3+ years of experience or Associate’s degree and 5+ years of experience working with Information Technology, Computer Science, Network Security or a related field.
• Excellent verbal, written communication skills
• Attention to detail, and effective decision-making capabilities
• Excellent customer service skills, and ability to work with customers with various technical skill sets
• Experience with Microsoft Suite: Outlook, Word, Excel
• Legal authorization to work in the U.S. is required.
• We will not sponsor individuals for employment Visas now, or in the future, for this job opening.
• The successful applicant must comply with GEHC's standard background check, including a post offer drug test.
• In addition, during employment, the employee must comply with all customer access policies, including but not limited to obtaining and/or providing proof of required immunizations, and additional drug tests or background checks (including a federal government background check if assigned to support a contract with the federal government).

Nice To Haves

• CCNA, CCNP or CCIE Certification
• Palo Alto Networks Certification or experience
• Ability to work in a seasoned and established team
• Experience with remote connectivity, route-based VPN, cybersecurity concepts, and web filtering
• Results driven
• We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity.

Responsibilities

• Provide remote connectivity to GEHC imaging systems using VPN, TLS connections, and other methods.
• Apply troubleshooting methodologies to perform system-level analysis, identify root causes, and take appropriate actions for connectivity issues.
• Continuously maintain knowledge of all GEHC technical components in the current marketplace, remote connectivity platforms, various VPN appliances, and firewall platforms, core use cases, and modality-specific configuration procedures, including software firewalls and connectivity agents.
• Effectively communicate and collaborate with internal and external customers during the troubleshooting process.
• Properly document troubleshooting steps and communications in the connectivity database.
• Manage multiple simultaneous tasks/projects and prioritize to meet targets.
• Perform small to large-scale VPN maintenance, including migrations and consolidations, in partnership with internal and external customers.
• Support the Connectivity team on other connectivity and special projects.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level