Connectivity and Collaboration Service Leader (Secret Clearance Required)

RTX • Tewksbury, MA

3d • Hybrid

About The Position

RTX Corporation is an Aerospace and Defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises three industry-leading businesses – Collins Aerospace Systems, Pratt & Whitney, and Raytheon. Its 185,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Arlington, VA. The following position is to join our RTX Enterprise Services team: Role Overview RTX Classified Digital Services (CDS) is seeking a Data Connectivity and Collaboration Service Leader who will play a pivotal role in enabling secure, efficient, and scalable data sharing between internal systems and external third-party partners. This role leads a team of Digital Technology professionals responsible for designing, managing, and operating data transfer services across the CDS portfolio. The role ensures alignment between technical implementation and business objectives by collaborating with key stakeholders across RTX and Government Partners. This role will develop and deliver modern, easy to use data transfer and collaboration services which are abstracted from complex technical and security requirements. The successful candidate will demonstrate the ability to guide teams in translating advanced, innovative technical solutions into intuitive, user-centric experiences, ensuring alignment with strategic objectives and stakeholder needs. This is a hybrid role with in-person support as necessary; availability for occasional after-hours and on-call support. Candidates can be based out of Tewksbury MA, Richardson TX, or Tucson AZ. Candidates must have an active Secret Clearance in order to be considered.

Requirements

• Bachelor’s degree or equivalent experience in IT, Computer Science, Security, or Project Management.
• Typically requires a University Degree or equivalent experience and a minimum 10 years of experience, or an Advanced Degree and a minimum 7 years experience.
• Knowledge of data transfer principles for classified information systems.
• Ability to translate business and product requirements into actionable technical strategies.
• Experience working closely with non-technical stakeholders, such as partnership managers and product leaders.
• Active and transferable U.S. government issued security clearance is required prior to start date.
• U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.

Nice To Haves

• Strong customer service, communication, and organizational skills.
• Familiarity with data privacy regulations (e.g., GDPR, CCPA) and cybersecurity best practices.
• Strong understanding of project management methodologies (e.g., Agile, Scrum, or Waterfall) and/or PMP Certification.
• Experience working in regulated industries (e.g., aerospace, defense).
• Proficiency in developing roadmaps, timelines, and metrics to track progress, measure success, and communicate value to stakeholders.

Responsibilities

• Drive the design, implementation, and ongoing management of service delivery and support models for CDS Data Connectivity and Collaboration Services, ensuring secure, reliable, and scalable operations.
• Partner with service providers, Enterprise Services teams, Cybersecurity professionals, and other stakeholders to develop new capabilities, sustain existing services, and align CDS capabilities with complementary enterprise services.
• Lead efforts to resolve complex operational, logistical, and technical challenges, ensuring seamless integration of processes, technologies, and stakeholder groups within and outside of RTX.
• Collaborate with Cybersecurity teams to ensure compliance with security requirements, maintain security documentation, and provide training on advanced IT processes.
• Maintain visualizations, reporting, and analysis of service management data to support decision-making and service improvements.
• Identify opportunities to enhance systems and processes, leveraging emerging technologies and industry best practices to improve efficiencies and outcomes.
• Develop reusable processes and frameworks for onboarding new third-party partners and integrating their systems with internal platforms.
• Develop and maintain training materials to enable effective use of the service platform and support service delivery stakeholders in fulfilling their responsibilities.

Benefits

• Whether you’re just starting out on your career journey or are an experienced professional, we offer a robust total rewards package with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs.
• Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level