Connections Director

Church On The Rock•Soldotna, AK

About The Position

The Connections Director of Church on the Rock oversees the First Impressions ministry, assimilation, and guest services. This position is responsible to create a warm and welcoming environment where people can experience authentic joy, fellowship, connection, and community as they continue to grow in Christ. This position is a part-time (24 hours or less) position at Church on the Rock and will include regular designated office hours and duties while maintaining a 20-hour work week on average. The Connections Director reports directly to the Campus Pastor.

Requirements

A born-again believer, baptized, filled with the Holy Spirit, and living under the lordship of Jesus Christ
Proficiency with or willing to learn tools and platforms such as Church Community Builder (U-Link
Strong organizational, communication, and multitasking skills
Experience coordinating events, managing databases, and supporting team collaboration
Attention to detail and the ability to manage multiple priorities
Current screening form and background check on file
Maintain a minimum 20-hour work week on average
Maintain an average of no more than 2 nights per week involved in work related events unless otherwise arranged & allowed for.

Responsibilities

Oversee the full setup and teardown of the Welcome Center each Sunday, ensuring banners, guest materials, count sheets, and all connection supplies are prepared, organized, and ready to create a warm first impression, and properly packed and stored for the following week.
Available for Sunday services, ministry meetings, and other special events.
Establish and resource the Welcome Center weekly.
Work with pastoral oversight and Central Support to keep all information, handouts, and event resources up to date (especially during holidays).
Make prior arrangements for a high-level serve team member to cover your position for any Sunday or service you are unable to attend.
Fill out Purchase Requests for your Campus Pastor to approve all purchases within your area of responsibility. This includes purchase reimbursement.
Work with Campus Pastor to create and manage Connections ministry budget.
Ensure guest information from Connection Cards are entered into COTR database in collaboration with the Campus Admin.
Ensure guests receive a first time call.
Recruit and train serve teams for Greeters, Ushers and the Welcome Center.
Regularly schedule Greeter, Usher and Welcome Center teams through COTR ULink database and send reminders if serve team member has not accepted.
Communicate relationally with serve teams and ensure that they are informed of any upcoming events or holidays that will add extra responsibility (i.e. Easter, and Christmas Eve candlelight services).
Ensure all serve team members have completed Ascent class, signed partnership, completed serve team process and Reducing the Risk. Team members must be able to assist guests with the COTR app, event sign-up, etc.
Welcome Center: Present at least 30 minutes before and after Sunday services. Competent in answering questions regarding ministries and current events Proficient in using COTR app Provide COTR approved brochures and information. Ensure Guest gifts are stocked in collaboration with Central Support.
Greeters: Stand at the main entrance doors, warmly greet guests, and direct them when needed (new family introduction, children’s check-in, coffee, etc.). Preferably position greeters throughout the lobby (depending on size of space)
Ushers: Stand at auditorium doors, warmly welcome guests, and direct them when needed (30 minutes after services start and during teaching when everyone is seated)
Oversee tithes & offerings protocol
Function in a manner worthy of your calling as a minister of the Gospel
Act with integrity in all public and private dealings on behalf of Church on the Rock (COTR) or otherwise
Care for Serve Team members in a respectful and Christ-like manner
Communicate effectively in both written and verbal formats
Develop leaders and provide leadership in areas of responsibility
Be discreet and discerning regarding sensitive information to which you may be privy
Protect the reputation and integrity of others through strict confidentiality and accountability
Work collaboratively across departments and campuses
Manage additional responsibilities as assigned and/or agreed upon
Maintain confidentiality and accuracy in managing data and processes
Uphold a strong personal commitment to the mission and values of Church on the Rock