Connections Coordinator

Mary Hall Freedom Village Inc•Sandy Springs, GA

22m•Onsite

About The Position

The mission of Mary Hall Freedom Village, Inc. (MHFV) is to empower women, children, veterans, and families to end the cycle of homelessness, addiction, and poverty. Headquarters are in Sandy Springs, GA and with seven facilities across metro Atlanta, Mary Hall Freedom Village has been transforming the lives of participants in need for the last 26+ years. We strive to break the cycle of homelessness, addiction, mental illness, and poverty. If you believe in the empowerment of women, children, veterans, and their families, please consider the employment opportunity below. The Connections Coordinator is responsible for managing outreach, screenings, admissions, and referral coordination for all MHFV programs. This role ensures compliance with funding, regulatory, and organizational requirements while serving as a primary point of connection between participants, treatment providers, and community partners. The coordinator plays a critical role in assessing participant needs, facilitating access to services, and supporting continuity of care through a trauma-informed, client-centered approach.

Requirements

Bachelor’s degree in social work, Counseling, or Human Services, with experience in a substance abuse treatment environment preferred. CARES/CPS certification is also acceptable.
Tech savvy; Proficiency in Microsoft Office Suite and other relevant software.
Excellent writing and communication skills
Self-motivated, detailed oriented and process driven, collaborative, and a team player
Ability to follow detailed instructions
Ability to handle sensitive and confidential information with discretion.
Excellent organizational and time-management skills.
Compassionate and empathetic approach to individuals seeking treatment.
Must have the ability to build solid professional relationships with key outreach and referral partners, and collaborative partners.
Self-starter that exudes a high-level of professionalism
Ability to work in a very fast-paced environment and under strict deadlines.
High functioning/ability to multitask and prioritize tasks according to importance.
Outstanding organizational and time management skills; strong attention to detail
Strong relationship building and stakeholder management skills
Full-time position with occasional evening or weekend hours as needed.
May require occasional travel for outreach or training purposes.
Drug Testing
3- Year Motor Vehicle Report
TB Test
Background check
Work performed in office environment
Face mask worn in workplace when with others

Responsibilities

Complete initial screenings for all MHFV programs in accordance with agency policies and funder requirements.
Conduct comprehensive biopsychosocial assessments to determine eligibility, clinical needs, and appropriate program placement.
Collect and document psychosocial history, including substance use, mental health, medical, housing, legal, vocational, and family systems.
Ensure the Connections Department operates in compliance with all funding sources and regulatory bodies (DBHDD, CARF, SAMHSA, VA, HUD, etc.).
Monitor electronic health records weekly to ensure accurate, complete, and timely documentation.
Maintain working knowledge of MHFV connection and clinical policies; ensure adherence and assist with updates as needed.
Conduct outreach activities and connect women to housing, treatment, peer support, case management, and wraparound services.
Manage and maintain Memorandums of Understanding (MOUs) with collaborating partners.
Identify and develop community resources to strengthen collaborative partnerships and service delivery.
Track and document performance measures, including agencies visited, referrals received, screenings completed, and unduplicated enrollments.
Conduct site visits to treatment providers and coordinate with wrap-around service agencies.
Collaborate with clinical and program staff to support coordinated service planning and continuity of care.
Ensure compliance with HIPAA, 42 CFR Part 2, and all organizational policies and procedures.
Participate in team meetings and contribute to continuous quality improvement of the admissions and connection process.
Provide crisis intervention and immediate referrals when needed during screenings or assessments.