Connection Center Associate (Part-Time)

Scout Motors•Columbia, SC

6d•$22 - $26•Onsite

About The Position

Here at Scout Motors, we're carrying forward the heritage of one of the most iconic American vehicles in history. A vehicle dating back to 1960. One that forged the path for future generations of rugged SUVs and trucks and will do so once again. But Scout is more than just a brand, it’s a legacy steeped in a culture of exploration, caretaking, and hard work. The Scout brand is all about respect. Respect for the past and the future by taking an iconic American brand that hasn’t been around for a while, electrifying it, digitizing it, and loading it with American innovation. Respect for communities by creating a company that stands for its people and its customers. Respect for both work and play, with vehicles that are equally at home at a camp site, a job site, or on a Tuesday commute. And respect for our customers by developing two powertrains that meet their requirements — an all-electric powertrain as well as the Harvester™ range extender powertrain which includes a built-in gas-powered generator with an estimated 500 miles of combined range. At Scout Motors, we empower our talented, inclusive, and entrepreneurial teams to innovate. What makes a Scout employee? Someone who is a visionary and a leader, who seeks new paths and shares lessons learned. A knowledgeable doer who collaborates across the company to build better. A go-getter with unrivaled passion. Join us at Scout Motors and be part of shaping the future of transportation. If you're ready to drive change and make history, apply now!

Requirements

2+ years of experience in retail sales.
2+ years of demonstrated expertise in CRM management and customer data collection.
Experience in merchandise execution and inventory maintenance.
Exceptional communication skills, with the ability to collaborate effectively across all levels of internal teams and external partners.
Strong organizational skills, detail-oriented, and capable of prioritizing tasks in fast-paced environments.
Adaptable and proactive, comfortable with change and able to thrive in dynamic settings.
Team-oriented and personable, while maintaining independence and accountability.
Minimum of High School Diploma, GED or equivalent required for all roles at Scout Motors, Inc.
Ability and willingness to travel domestically and internationally as required, approximately 25% of the time.
Valid driver's license required.

Responsibilities

Partner with leadership teams to execute events and implement directives that drive optimal results.
Perform opening and closing procedures to maintain operational excellence and deliver an exceptional customer experience.
Interact with customers and prospective customers to provide education and explain offerings to potential buyers.
Generate reservations and capture customer information in the CRM for future engagement.
Provide guidance and direction to Connection Center staff and temporary associates to ensure exceptional customer experiences.
Collaborate with leadership on event execution and directive to achieve the maximum results.
Introduce and promote Scout Supply sales, offering complementary pieces that align with and enhance the customer’s lifestyle.
Work closely with stakeholders and team members to implement visual merchandising guidelines and optimize stock levels to ensure continuous product availability.
Provide insights on merchandise needs, including suggestions for top-selling and high-demand items, as well as identifying underperforming products.
Gather insights and feedback from team members and temporary staff on event successes and challenges, and compile customer feedback, common questions, and recurring themes post-event to the leadership team and stakeholders.
Collaborate with local teams on future event planning and execution.

Benefits

The benefits of joining Scout include the chance to build products and a company from the ground up . This is a chance to create something new and lasting – with an iconic brand at its foundation . In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:
Competitive insurance including: Medical, dental, vision and income protection plans
401(k) program with: An employer match and immediate vesting
Generous Paid Time Off including: 20 days planned PTO, as accrued 40 hours of unplanned PTO and 14 company or floating holidays, annually
Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave
Pay Transparency This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.
Hourly Rate: $21.63 - $26.44
Internal leveling code: IC11
Notice to applicants: Residing in San Francisco : Pursuant to the San Francisco Fair Chance Ordinance, Scout Motors will consider for employment qualified applicants with arrest and conviction records. Residing in Los Angeles : Scout Motors will consider for employment qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring Ordinance. Residing in New York City : This role is not eligible for remote work in New York City.
Equal Opportunity Scout Motors is committed to employing a diverse workforce and is proud to be an Equal Opportunity Employer . Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, disability, pregnancy, or any other characteristics protected by law. Scout Motors is committed to compliance with all ap p licable fair employment p ractice laws . If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact [email protected].