About The Position

Accountable for completion of tasks related to NFI Connect sales presentations, business development strategy, accounts and projects. The tasks include interaction and support to customers, development of case-studies, development of Marketing and training material, development of business models, and expert use of the New Flyer Connect system and project management.

Requirements

  • Post‑secondary education in business or a related discipline, or technical education with a business orientation (or vice‑versa)
  • Two or more years of relevant experience related to the essential functions of the role
  • Strong technical aptitude and ability to understand technical problems
  • Experience in bus and coach operations and/or maintenance
  • Experience with telematics or the transportation industry
  • Basic knowledge of bus and coach operations and/or maintenance
  • Superior verbal and written communication skills, including presentation and interpersonal abilities
  • Strong commitment to customer satisfaction and the ability to build and maintain strong customer relationships
  • Proficiency with Microsoft Office, particularly PowerPoint and Excel
  • Strong organizational, analytical, and time‑management skills
  • Ability to work efficiently within a team environment and independently when required
  • Motivated self‑starter capable of thriving in a fast‑paced, team‑oriented environment
  • Ability to use a computer and other equipment relevant to the position
  • Strong teamwork and communication skills

Responsibilities

  • Manages Smart Bus Technology projects and contracts with customers. Including keeping and reporting on status of tasks.
  • Acquires and maintains an expert command on the use of New Flyer Connect, including a functional understanding of the system’s capabilities and limitations.
  • Acquires and maintains an expert knowledge of existing Bus and Coach monitoring solutions and trends.
  • Develops and participates in Marketing and Promotion plans and materials for New Flyer Connect.
  • Develop training materials for drivers, installers and external users of the system. Develop training materials for Engineering, NPD, Sales, Bids, Field Service, CPM, Production and other internal customers.
  • Develops business models and concepts including pricing structures, payment terms and contractual agreements.
  • Participate in business discussions and negotiations with potential customers.
  • Assesses customer needs and collaborates in the development of the NFI Connect business and roadmap.
  • Provides support to Production, Quality Assurance, Customer Service Support, and other departments as required.
  • Interacts with vendors and customers on technical and non-technical issues associated with the use of the New Flyer Connect system.

Benefits

  • Competitive Wages and comprehensive benefit package with Immediate benefit eligibility
  • Paid holidays and vacation
  • Passionate about creating a better product, a better workplace, and a better world
  • Inclusive workplace culture that values and empowers team members.
  • On-the-job training in a continuous learning environment (we’ve invested 10.9 million in 2023)
  • Advancement opportunities within our family of companies
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