Congress Planner

American Express Global Business Travel

6d

About The Position

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. What You'll Do: Manage entire program lifecycle from contract turnover to final billing, using business program management systems Coordinate and negotiate all program elements including hotels, congress needs, DMC, air, and third-party contracts Develop comprehensive program itineraries and working agendas Conduct program debriefs and site inspections as needed Maintain proactive communication with clients, stakeholders and suppliers including regular status meetings to ensure program objectives are met Partner with IT, creative teams, and support departments to exceed client requirements Manage overall program budget, track expenses, and monitor financial performance; including review and audit of billing accuracy, monitoring foreign exchange rates and potential budget impacts. Maintain accurate records and system inputs per policy Handle complex meetings and events with high confidentiality requirements Develop and maintain key client and supplier relationships. Demonstrate leadership and promote a positive team environment What We're Looking For: REQUIRED: minimum of 3 years meeting planning experience with at least 3 years supporting Pharma business. Pharmaceutical Congress experience required. 4 year degree preferred. CMP designation preferred. Ability to communicate effectively and professionally with all levels of management and clients. Neat and professional appearance Ability to work accurately and timely – in order to meet deadlines Ability to be flexible and handle change well Proven aptitude for technology and/or software solutions and analytical skills required. Including Microsoft Word and Excel experience – Advanced level Experience with meeting industry technology required (CVENT) Ability to travel by airplane, boat, rail and/or car with travel up to 40%

Requirements

• minimum of 3 years meeting planning experience with at least 3 years supporting Pharma business.
• Pharmaceutical Congress experience required.
• Ability to communicate effectively and professionally with all levels of management and clients.
• Neat and professional appearance
• Ability to work accurately and timely – in order to meet deadlines
• Ability to be flexible and handle change well
• Proven aptitude for technology and/or software solutions and analytical skills required.
• Including Microsoft Word and Excel experience – Advanced level
• Experience with meeting industry technology required (CVENT)
• Ability to travel by airplane, boat, rail and/or car with travel up to 40%

Nice To Haves

• 4 year degree preferred.
• CMP designation preferred.

Responsibilities

• Manage entire program lifecycle from contract turnover to final billing, using business program management systems
• Coordinate and negotiate all program elements including hotels, congress needs, DMC, air, and third-party contracts
• Develop comprehensive program itineraries and working agendas
• Conduct program debriefs and site inspections as needed
• Maintain proactive communication with clients, stakeholders and suppliers including regular status meetings to ensure program objectives are met
• Partner with IT, creative teams, and support departments to exceed client requirements
• Manage overall program budget, track expenses, and monitor financial performance; including review and audit of billing accuracy, monitoring foreign exchange rates and potential budget impacts.
• Maintain accurate records and system inputs per policy
• Handle complex meetings and events with high confidentiality requirements
• Develop and maintain key client and supplier relationships.
• Demonstrate leadership and promote a positive team environment

Benefits

• Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.
• Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
• Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
• We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level