Configuration Management Specialist

Serco • TX-Fort Bliss US-TX-El Paso US-TX US-NM, TX

4d

About The Position

Looking for a Configuration Management Specialist III opportunity at a place where you can make a difference every day? Discover this great opportunity in our El Paso, Texas location. Bring your organizational expertise, analytical skills, and collaborative mindset to support a critical mission focused on military defense and operational readiness. Serco supports the U.S. Army as a prime contractor for the Next Generation Command and Control (NGC2) program, which delivers modernized Command Post (CP) capabilities across the operational spectrum. Our team develops, integrates, and sustains mobile and expeditionary solutions that enable mission command in complex operational environments. As part of the Integration & Operations functional area, this role provides independent configuration management support for platform integration activities. The position focuses on maintaining configuration control of integration schedules, plans, deliverables, and operational artifacts, supporting disciplined execution, change control, and knowledge management across integration efforts. While not responsible for authoring engineering designs or owning Technical Data Packages (TDPs), this role provides equivalent CM rigor for integration planning, execution, and operational deliverables. You will be part of a multidisciplinary team that works closely with the customer and Serco functional teams to deliver high-quality integration outcomes and supporting documentation. The team has been recognized by Army customers and industry partners for its outstanding contributions to the program. In this role, you will:

Requirements

• An active DoD Secret clearance
• U.S Citizenship Required
• Bachelor's degree with 3 years of experience Or a High School Diploma with minimum 7 years of experience in configuration documentation, establishing baselines, configuration control, and physical configuration audits
• Minimum of 3 years of experience in configuration documentation, establishing baselines, configuration control, and physical configuration audits
• Proficient in Microsoft Excel with preferred experience setting up CM systems to manage and track CRs
• Familiarity with configuration status accounting and compliance with organizational policies
• Ability to travel up to 10%

Responsibilities

• Provide configuration management support aligned to Integration & Operations, working closely with the Integration Lead, platform integration teams, and cross-functional stakeholders.
• Design, establish, and maintain management documentation supporting integration planning and execution activities.
• Establish and maintain configuration baselines for integration schedules, plans, procedures, deliverables, and operational artifacts.
• Independently track, evaluate, and control Change Requests (CRs) related to integration scope, schedules, plans, configurations, and deliverables.
• Evaluate change impacts to platform integration activities, operational readiness, cost, schedule, and execution risk.
• Participate in documenting, submitting, coordinating, and reviewing CRs, including tracking approvals and decision points.
• Maintain configuration status accounting for integration-related configuration items and deliverables.
• Develop and maintain a knowledge management system and repository for integration plans, schedules, execution artifacts, lessons learned, and controlled deliverables.
• Ensure integration deliverables are version-controlled, traceable, and released in accordance with approved baselines.
• Support configuration audits (functional and physical) to maintain baseline integrity across integration activities.
• Provide guidance and recommendations on CM methods, procedures, and documentation practices to integration and operations personnel.
• Coordinate with Engineering, Logistics, Network, and Program Management teams to ensure alignment across functional baselines.
• Support integration readiness reviews, execution milestones, and after-action documentation as required.
• Participate in special studies as needed and provide work leadership to lower-level personnel when required.
• Ensure compliance with the Serco Configuration Management Plan and applicable contractual requirements.

Benefits

• Medical, dental, and vision insurance
• Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract
• 401(k) plan that includes employer matching funds
• Tuition reimbursement program
• Life insurance and disability coverage
• Optional coverages you can buy, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
• Birth, adoption, parental leave benefits
• Employee Assistance Plan that includes counseling conditions

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees