About The Position

We are seeking an experienced Configuration Management Lead to oversee and optimize our organization's configuration management processes and team. The ideal candidate will provide strategic direction, mentor team members, and ensure best practices are implemented across all configuration management activities.

Requirements

  • Bachelor’s Degree in a Technical field, or equivalent work experience
  • 10+ years of related work experience
  • TS/SCI w/ poly is required
  • Strong knowledge of ITIL framework and configuration management best practices
  • Extensive experience with configuration management tools (e.g., ServiceNow, BMC Remedy, Ansible)
  • Proven track record of successfully implementing and improving configuration management processes
  • Excellent leadership and team management skills
  • Strong analytical and problem-solving abilities
  • Outstanding communication and interpersonal skills
  • Experience with change management and release management processes

Nice To Haves

  • ITIL certification
  • Additional relevant certifications (e.g., CSCP, CISM)

Responsibilities

  • Lead and manage the configuration management team, providing guidance and mentorship
  • Develop and implement configuration management strategies aligned with organizational goals
  • Oversee the implementation, and maintenance of the configuration management database (CMDB) and provide design recommendations or areas of improvement to the CMDB facilitator
  • Establish and enforce configuration management policies, procedures, and standards
  • Collaborate with senior leadership to ensure configuration management supports program objectives
  • Manage complex configuration management projects and initiatives
  • Conduct regular audits and assessments of configuration management processes
  • Liaise with other departments to ensure seamless integration of configuration management practices
  • Stay abreast of configuration management standards, policies, procedures and emerging technologies in configuration management
  • Provide regular reporting on configuration management metrics and KPIs
  • Manage team relationships related to configuration management tools and services

Benefits

  • Our broad and competitive mix of benefits options is designed to support and protect employees and their families.
  • At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.
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