Configuration Associate
About The Position
The Configuration Lab Associate will be responsible for supporting the configuration department with multi-customer, multi-vendor configuration projects. This is an entry level associate role in a light industrial I.T. warehouse environment. This position will be involved in preparing devices for setup/configuration by the Configuration Lab Technicians and assisting those technicians with other tasks as needed. This position will also prepare completed devices for shipment, palletize, consolidate equipment, and may assist in other related activities as needed. This position will assist in the data entry for status and reporting information and this individual will work with the Project Management and Warehouse Teams to ensure projects goals are met.
Requirements
- High school diploma or equivalent
- Minimum 1 year related experience
- Physically able to lift PCs, servers, peripherals and network equipment (up to 75 lbs.)
- Proficiency in the Microsoft Office Suite tools
- Ability to communicate effectively across multiple departments
- Ability to accurately track, troubleshoot and problem solve
- Enthusiastic with exceptional organizational skills
- Ability to manage one’s time effectively
- Accuracy in regard to data entry and tracking of inventoried equipment
- A+
- break/fix/ pc tech
- routers/switches
- LAN/WAN
Nice To Haves
- Two-year technical degree or equivalent related experience preferred
- Prior experience with or familiarity with ERP software applications preferred
- Exposure to technical (LAN/WAN) environments and understanding of basic terminology and functions a plus
- Configuration Lab experience a plus
- Previous experience with MS SharePoint a plus
- Any relevant certifications a plus
Responsibilities
- Assist in the setup (unboxing) of a variety of equipment types for configuration and testing (including PCs, peripheral equipment, servers and network equipment, etc.)
- Label, prepare and box/package equipment for shipment after configuration
- Preparing the devices for the technicians to complete setup, testing and configuration
- Develop a thorough understanding of the customer’s configuration process and requirements
- Assist in basic configuration tasks as needed
- Follow detailed specifications to assist in the setup and configuration of customer equipment
- Assist in the completion of customer configuration check-off lists to ensure 100% accuracy of configured devices and shipments
- Assist with data management involving configuration status, schedules and project deliverables
- Help with the daily maintenance, clean-up and organization of the Configuration Center
Benefits
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
501-1,000 employees
