Configuration and Testing Analyst-Alight Leave Solutions-Virtual

Alight Solutions

1d • $80,000 - $123,000 • Remote

About The Position

We are looking for a collaborative Business Analyst to engage with Account Executives, Clients, and internal teams. The role involves leading discussions to gather business requirements from external clients and internal stakeholders. Understanding business processes, gaps, and challenges and converting that knowledge into effective and efficient solutions. The goal is to foster and share best practices with the team. Ensuring execution of best practices for requirements gathering system setup using business configurable tools and testing. Maintaining working relationships with client and internal business and technical contacts in support of ongoing operational effectiveness. Serving as an escalation point for issues requiring functional engagement. Collaborating with technology partners to coordinate development efforts and ensure timely, accurate delivery. Mentoring and assisting other Business System Analysts in requirements management, coordination, and analysis. Providing support and guidance to ensure effective performance in these activities. Assessing completed tasks, extract key insights, and refine procedures based on project outcomes. Defining best practices via management of tools and resources to fit into Alight Leave Solutions enterprise goals and needs.

Requirements

• Have a deep understanding of the role and excellent skills in requirements documentation.
• Show significant expertise as a business analyst or in leave of absence management.
• Experience in Absence & Disability, HR Industry, Benefit Programs, and/or Health Insurance Technology Solutions
• Experience and proficiency in tools such as Excel, Word, Notepad++ or configuration integration platforms.
• Have a track record of delivering detailed requirements for projects of high complexity and in leading business transformation or automation.
• Have completed a bachelor's program in a technical discipline or have relevant work experience.

Nice To Haves

• Additionally, possessing IIBA CCBA and/or CBAP credentials is advantageous.

Responsibilities

• Understanding business processes, gaps, and challenges and converting that knowledge into effective and efficient solutions.
• Ensuring execution of best practices for requirements gathering system setup using business configurable tools and testing.
• Maintaining working relationships with client and internal business and technical contacts in support of ongoing operational effectiveness.
• Serving as an escalation point for issues requiring functional engagement.
• Collaborating with technology partners to coordinate development efforts and ensure timely, accurate delivery.
• Mentoring and assisting other Business System Analysts in requirements management, coordination, and analysis.
• Providing support and guidance to ensure effective performance in these activities.
• Assessing completed tasks, extract key insights, and refine procedures based on project outcomes.
• Defining best practices via management of tools and resources to fit into Alight Leave Solutions enterprise goals and needs.

Benefits

• We offer programs and plans for a healthy mind, body, wallet and life because it’s important our benefits care for the whole person.
• Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as several voluntary benefit options.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level