Conference Planner

Gartner • Irving, TX

9h • Hybrid

About The Position

Conference Planner, One-On-Ones The Gartner One-on-One Conference Planner serves as the primary resource to manage all the bookings for Gartner One-on-One meetings and Ad-hoc requests involving Gartner Experts. The One-on-One Planner is also responsible for calendar management, internal and external customer care, and providing a first-class attendee experience. Primary Responsibilities: Ensure an exceptional experience for all conference attendees having a One-on-One meeting with an Expert Set up the online One-on-One scheduling system for each conference, working with the program management team and content team to ensure the agenda is up to date Continuous capacity planning, ensuring expert resource is utilized effectively Work with the operations team on space requirements Manage team mailboxes ensuring all internal and external queries have been answered in a timely manner Partner with Research to confirm all One-on-One bookings are well aligned Manage all team meeting inquiries Travel to in person conferences and manage the scheduling desk and check-ins for all meetings Manage set up and monitor/support attendees during virtual conference days via the mailbox and live chat tool Point person for Expert care pre-conference and on site Build productive relationships with internal and external clients, helping to support and train Gartner associates on the scheduling system Effectively communicate, collaborate, and maintain relationships with clients and team participants Adhere to expense management practices Help in the production of the Expert bio brochure which is shared with Marketing and Communications pre-conference and distributed at the conference Complete all post conference analysis of the One-on-One meetings Qualifications: Bachelor’s degree, preferred Experience working in a corporate environment Ability to manage multiple tasks simultaneously and prioritize workload Strong client focused, customer service skills Team player – reliable and accountable High sense of urgency Strong oral and written communication skills Strong organizational skills Ability to work issues through to resolution Attention to detail Proactive Decisive Communicative and collaborative Fully competent in Microsoft Office, specifically excel Competent Project Manager Approximately 10-15% travel to client meetings and events is required Who are we? At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world. Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities. Since our founding in 1979, we’ve grown to 21,000 associates globally who support ~14,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here. What makes Gartner a great place to work? Our vast, virtually untapped market potential offers limitless opportunities – opportunities that may not even exist right now – for you to grow professionally and flourish personally. How far you go is driven by your passion and performance. We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients. Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work. What do we offer? Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers. In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring. Ready to grow your career with Gartner? Join us. Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 50,000 USD - 74,000 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more. The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity. Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at [phone] or by sending an email to [email protected]. Job Requisition ID:108550 By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence. Gartner Applicant Privacy Link: https://jobs.gartner.com/applicant-privacy-policy For efficient navigation through the application, please only use the back button within the application, not the back arrow within your browser. At Gartner, we guide the leaders who shape the world. About 14,000 client enterprises worldwide rely on Gartner for actionable, objective business and technology insights. Our teams of thinkers and doers know that staying curious is the best way to shape the future, for ourselves and our clients. Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance. In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

Requirements

• Bachelor’s degree, preferred
• Experience working in a corporate environment
• Ability to manage multiple tasks simultaneously and prioritize workload
• Strong client focused, customer service skills
• Team player – reliable and accountable
• High sense of urgency
• Strong oral and written communication skills
• Strong organizational skills
• Ability to work issues through to resolution
• Attention to detail
• Proactive
• Decisive
• Communicative and collaborative
• Fully competent in Microsoft Office, specifically excel
• Competent Project Manager
• Approximately 10-15% travel to client meetings and events is required

Responsibilities

• Ensure an exceptional experience for all conference attendees having a One-on-One meeting with an Expert
• Set up the online One-on-One scheduling system for each conference, working with the program management team and content team to ensure the agenda is up to date
• Continuous capacity planning, ensuring expert resource is utilized effectively
• Work with the operations team on space requirements
• Manage team mailboxes ensuring all internal and external queries have been answered in a timely manner
• Partner with Research to confirm all One-on-One bookings are well aligned
• Manage all team meeting inquiries
• Travel to in person conferences and manage the scheduling desk and check-ins for all meetings
• Manage set up and monitor/support attendees during virtual conference days via the mailbox and live chat tool
• Point person for Expert care pre-conference and on site
• Build productive relationships with internal and external clients, helping to support and train Gartner associates on the scheduling system
• Effectively communicate, collaborate, and maintain relationships with clients and team participants
• Adhere to expense management practices
• Help in the production of the Expert bio brochure which is shared with Marketing and Communications pre-conference and distributed at the conference
• Complete all post conference analysis of the One-on-One meetings

Benefits

• Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.
• In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.
• Gartner believes in fair and equitable pay.
• A reasonable estimate of the base salary range for this role is 50,000 USD - 74,000 USD.
• In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan.
• We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level