Concurrent Enrollment Specialist - Program Specialist 2

CCS Spokane • Spokane, WA

5d • Onsite

About The Position

Under the general supervision of the Director of Concurrent Enrollment Programs, the Program Specialist provides administrative and programmatic support for the Office of Concurrent Enrollment Programs. This role supports dual credit programs at Spokane Falls Community College (SFCC), including Running Start and Career and Technical Education (CTE) and Gateway to College. Key responsibilities include processing applications, transcript evaluation, monitoring student progress toward high school diploma completion, managing CTE articulation agreements, collecting and reporting program data, and performing related duties.

Requirements

• Associate degree from an accredited institution. Or an equivalent mix of education and experience that demonstrates the candidate meets all competency requirements for this position.
• Two years of experience working in and educational setting.
• Excellent student-centered customer service, outstanding interpersonal skills, organizational skills and attention to detail.
• Excellent verbal and written communication skills.
• Experience using computers, spreadsheets, database and word processing software.
• Ability to be supportive in providing information and services to concurrently enrolled students.
• Ability to effectively organize multiple work assignments, involving competing priorities, to produce work products that are accurate, of high quality and meet deadlines.
• Ability to work independently with minimal supervision.
• Ability to initiate and complete projects.
• Ability to work with others as part of a team.
• Ability to maintain a high level of confidentially and ethical working practices.

Nice To Haves

• Bachelor’s degree or higher from an accredited institution.
• Experience in higher education.
• More than two years of work in an educational setting
• Knowledge/experience of Dual Enrollment Programs and Admissions/Registrations services.
• Demonstrated data tracking, monitoring, and preparing reports.
• Knowledge of FERPA rules and regulations.

Responsibilities

• Coordinate and monitor all aspects of concurrently enrolled student progress toward earning a high school diploma, including, but not limited to; processing applications, intake and evaluation of transcript, processing enrollment verification forms, updating grades, credits, and test scores quarterly.
• Create, track and reconcile various reports. Assist in the preparation of grants and program reporting.
• Coordinate with teachers, counselors, staff, and administrators to successfully complete all aspects of the admissions and registration processes for dual enrolled high school students.
• Assist with outreach efforts including presentations (virtual and in-person), classroom visits as well as dual credit information night presentations.
• Collaborate with the Director to design and implement CRM driven communication and recruitment campaigns using email, phone, and other outreach tools.
• Track student eligibility requirements and communicate progress with teachers, administrators, counselors, and students.
• Process admissions, and registration for dual credit students, and coordinate related student services for concurrent enrollment programs.
• Serve as the primary point of contact for Career and Technical Education (CTE) and communicate verbally and in writing with teachers, faculty, administrators, staff, and students regarding program-related activities, including applications, transfer of credit, enrollment, and general program inquiries.
• Collect, analyze, and prepare course enrollment reports; collaborate with high school staff to ensure accurate student rosters.
• Utilize Canvas to manage and maintain student forms and records, ensuring accuracy, organization, and compliance with program requirements.
• Generate final rosters for CTE teachers, updating supervisor and other appropriate parties on course enrollment numbers.
• Assist Dual Enrollment Program students with processes/transactions such as ctcLink, applications for admissions, online registration, resolving hold blocks, etc. Work with Dual Enrollment Program seniors to transition to traditional students.
• Build, maintain, monitor, and purge concurrent enrollment student files, as needed.
• Generate required reports and maintain accurate departmental statistics.
• Travel with the Director of Community Outreach and Dual Enrollment to work with area high Model professional decorum and mutual respect in all personal interactions.
• Comply with district policies, procedures and directives, state and federal regulations, orders and statutes and collective bargaining agreements.
• Support and advance Spokane Colleges’ strategic plan, and perform other duties as assigned.

Benefits

• Medical, dental, life and long term disability insurance benefits are provided as currently administered under Public Employees Benefits Board
• WA State Retirement Plan
• vacation and sick leave begin to accrue at the rate of one (1) day per month, upon employment.
• This position is designated a bargaining unit position and union membership is not a condition of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree