Concierge

Village Green•Minneapolis, MN

4d•$19•Onsite

About The Position

Village Green is searching for enthusiastic individuals to join our Sales Consultant team and be the first point of contact at our award-winning apartment communities. If you have persuasive sales and marketing skills, excellent communication and negotiating abilities, and are customer service oriented, this may be the perfect role for you! Pay: $19/hr plus quarterly bonuses up to 15% and excellent benefits Schedule: Saturday 8AM to 3PM Sunday 11AM to 7:30PM, Monday 2:30PM to 11PM ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES Greet residents and guests in a courteous and friendly manner as they enter the building Become familiar and provide recommendations to residents on community attractions and local amenities when requested. Provides brochures, floor plans and other collateral to clients Completes guest cards, provides mini tours, and acts on leasing behalf during off hours Retrieves packages for residents Provides refreshments to residents and guests Maintains Concierge Binder Keeps front lobby stocked with magazines, collateral, maps, transportation schedules, menus etc as described in the binder layout Uses Internet as an aid in providing micro and macro information to residents and guests Maintains a clean and orderly front desk, lobby area, and storage closets were applicable Prepares incident reports and correlating documentation Adheres to established policies related to fair housing Communicates with co-workers, management, residents, vendors, and all outside contacts in a courteous and professional manner Maintains confidentiality of co-workers, management, owners, past and current residents, vendors, and all outside contacts

Requirements

Ability to apply good common sense when assisting residents and their guests
Must have the availability to work a flexible schedule any day of the week
Ability to resolve minor problems while maintaining a friendly and professional manner
Ability to communicate effectively
Must be team oriented

Responsibilities

Greet residents and guests in a courteous and friendly manner as they enter the building
Become familiar and provide recommendations to residents on community attractions and local amenities when requested.
Provides brochures, floor plans and other collateral to clients
Completes guest cards, provides mini tours, and acts on leasing behalf during off hours
Retrieves packages for residents
Provides refreshments to residents and guests
Maintains Concierge Binder
Keeps front lobby stocked with magazines, collateral, maps, transportation schedules, menus etc as described in the binder layout
Uses Internet as an aid in providing micro and macro information to residents and guests
Maintains a clean and orderly front desk, lobby area, and storage closets were applicable
Prepares incident reports and correlating documentation
Adheres to established policies related to fair housing
Communicates with co-workers, management, residents, vendors, and all outside contacts in a courteous and professional manner
Maintains confidentiality of co-workers, management, owners, past and current residents, vendors, and all outside contacts