Concierge
Highmark Residential, LLC•Denver, CO
•$19 - $21
About The Position
The Resident Services Coordinator is responsible for providing a welcoming environment for greeting customers and an exceptional lifestyle for residents.
Requirements
- High school education or equivalent
- Ability to read, write and comprehend the English language
- Possesses excellent telephone and communication skills
- Competent ability with personal computer, calculator, fax machine and scanning ability
- Must possess a valid driver's license
- You’re punctual, dependable and a self-starter
- You have a "can-do" attitude
- You’re a team player
- You are interested in the above
Nice To Haves
- Customer service experience preferred
Responsibilities
- Maintains a detailed knowledge of the apartment community and amenities
- Interacts with associates and visitors with poise and diplomacy
- Accepts packages for the Resident Services Office and residents
- Maintains a register of contacts and phone numbers for local entertainment and services (i.e. restaurants, movie theaters, cab and other transportation companies and airlines)
- Greets every visitor with a positive and professional demeanor
- Accepts residents’ work orders and forwards to community office
- Perform inspections of common areas and community amenities
- Reports any observed maintenance problems
- Must assist and attend resident functions
- Must stay informed and comply with all policies and procedures as outlined
- Must adhere to and comply with company safety policies, rules and utilize safety equipment, as required
- Must always be courteous and helpful to residents, prospective residents and co-workers
- Must have reliable transportation in order to attend meetings, visit area businesses, purchase or pick up supplies for residents and community functions
- Must have a mode of communication in which to be contacted at home and to respond in cases of emergency
- Must be available for overtime, weekend, holiday and evening work
- Must be willing to be assigned to other Highmark communities, as needed
- Performs other duties as assigned by the Community Director
Benefits
- Help you achieve your goals by continuous professional development and regular career progression sessions
- Competitive pay for the market
- Monthly bonus opportunities for all site associates
- 30% associate rent discount
- Medical, Dental & Vision benefits the 1st of the month following 30 days of full-time employment
- Company-provided life insurance, short term and long term disability coverage
- Flexible Spending accounts
- 401(k) eligibility after 90 days, with 4% Highmark match
- Professional Certification & Tuition reimbursement
- Vacation, Sick and Personal Time off available to use after 90 days
- 10 paid holidays
- Paid parental leave
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
