PT Concierge

SENIOR HOUSING OPTIONS INC.•Denver, CO

2h•Onsite

About The Position

This role is for a Front Desk Concierge/Lobby Attendant at The Olin Apartments in Denver, part of Senior Housing Options, Inc., a non-profit providing affordable housing and care for seniors and people with disabilities. The position is part-time, with the possibility of turning into a full-time position, and involves overseeing front desk operations to ensure 24-hour coverage. The Lobby Attendant is responsible for monitoring entry into the building, ensuring the safety of all employees and residents, and adhering to strict front desk policies and protocols. This specific opening is for a night shift position on Saturday, Sunday, and Monday. Employees are expected to provide excellent customer service, show compassion, and maintain a friendly attitude.

Requirements

Ability to communicate clearly both verbally and in writing, including the ability to provide nontechnical assistance in a simple, straightforward manner
Demonstrate sensitivity to the concerns of residents and a commitment to dealing fairly with all
Friendly demeanor, positive disposition, tactful, patience and high ethical character
Maintains a professional demeanor and responds with urgency
Strong organizational and interpersonal skills; attention to detail
Basic computer/internet knowledge and typing skills
Demonstrated ability to work effectively with a wide range of diverse constituents
Self-directed and proactive; independent problem solver
Submit to background screen (Candidates May Have To)
Submit to a TB skin test, Hep B vaccination, and/or flu shot (Candidates May Have To)

Responsibilities

Monitor front desk to ensure secured lobby is appropriately maintained
Signing visitors, vendors, service providers, and staff in/out of the building
Requesting and reviewing photo identification prior to allowing access to the secured building
Monitoring surveillance cameras and documenting incidents which occur
Light patrol of building corridors, courtyard and property grounds
Answering phones and paging emergency administrative staff or on-call maintenance staff
Receive mail, packages and other correspondence
Complying with directives provided by administrative staff or emergency personnel
In the absence of management, respond to resident complaints/emergencies
Report accidents/incidents/hazards to management via established communication platforms
Accept and document resident work order requests
Treat all private and/or privileged information about residents confidential
Maintain understanding and familiarity of building and alarm operating systems
Collect rent payments from residents and issue receipts
Perform other duties as assigned or required by management

Benefits

Double time pay for employees who do work holidays
Paid holidays and paid time off for all full-time positions
Holiday pay for all full-time positions, even if you don’t work the holidays
Flexible Spending Account to use towards healthcare expenses
Free disability and life insurance after 1 year of employment
Retirement options with 2% matching contributions
Free Employee Assistance Programs
Career development opportunities, with the possibility of advancement within the organization
Health, Dental, Vision Benefits
Opportunities for training, career growth and leadership development
An employer with a mission you can believe in and a team that works together to achieve it!