Concierge

The Claiborne at Baton Rouge•Baton Rouge, LA

27d

About The Position

The Claiborne at Baton Rouge is hiring a part-time Concierge. The Concierge is responsible for delivering exceptional customer service to residents, guests, and staff members. This individual will serve as the face of the community and will assist with various tasks and requests to ensure a comfortable and enjoyable living experience for all. Benefits for all employees include: Double time on major holidays free employee meals up to 1000K employee referral bonus with no limit on how many you can refer instant access to your pay in between paychecks

Requirements

High school diploma or equivalent
Minimum of 1 year of customer service experience, preferred in a healthcare or hospitality setting
Excellent communication and interpersonal skills
Proficient in Microsoft Office Suite and ability to learn new software systems
Ability to multitask and prioritize tasks effectively
Must be able to work weekends and holidays as needed
Must have a friendly and positive attitude

Responsibilities

Provide excellent customer service to residents, guests, and staff members
Greet and warmly welcome visitors and guide them to their destination
Answer phone calls and direct them to the appropriate person or department
Manage the facility’s front desk and maintain a clean and organized workspace
Coordinate transportation services for residents as needed
Assist with organizing and planning resident events and activities
Handle resident inquiries, requests, and complaints in a timely and professional manner
Maintain a working knowledge of the facility’s services, amenities, and policies
Keep track of packages and deliveries for residents and staff members
Maintain a friendly and welcoming atmosphere at all times
Other duties as assigned by the Facility Manager