Concierge Part Time

Maplewood Senior Living • West Yarmouth, MA

30d • $17

About The Position

The Concierge serves as an ambassador to the community and supports the Administrator in meeting his/her responsibility for overall administration of the community. All responsibilities will be conducted in a manner that is consistent with the Maplewood Community philosophy.

Requirements

• High School Diploma required
• Must possess a high degree of interpersonal relations skills and capability of relating to a variety of people and personalities. Considerable initiative and judgment is also required.
• Must have word processing and clerical skills.
• Must be able to work flexible hours and participate in holiday activities.
• Physically able to bend and reach.
• Physically able to sit for extended periods of time
• Required to work weekends and holidays as assigned
• May be required to work on shifts other than the one for which hired
• May be required to work extended hours up to 16 hours per day
• Subject to exposure to infectious waste, diseases, conditions, etc. including HIV, AIDS and Hepatitis B & C viruses
• Could be subject to hostile and emotionally upset residents due to mental status
• Background, criminal and drug test required
• Could be asked to submit to random drug test during employment

Responsibilities

• Provides positive first impression to all who enter the community
• Answers and screens all incoming telephone calls in a courteous and professional manner, Routes calls and takes messages, as appropriate
• Greets all visitors in a friendly, courteous and professional manner. Screens and requires visitors to "sign in" at reception desk. Notifies residents of visitors, Instructs resident's visitor according to resident's instructions.
• Receives and processes mail for community staff. Accepts all outgoing mail/packages.
• Types, copies, orders, and maintains inventory of office supplies, and performs other clerical duties.
• Maintains and updates log of all emergency phone numbers. Keeps log at front desk.
• Maintains and updates emergency contact information on each resident. Keeps information at front desk.
• Assists managers with various clerical responsibilities.
• Pages staff wearing beepers as necessary.
• Takes RSVPs for special functions as necessary.
• Oversees sign-up for scheduled transportation.
• Hands out maintenance requests forms and pass on to maintenance.
• Performs other duties as necessary.
• Follows emergency procedures
• Understands the safety practices and procedures.
• Communicates effectively with supervisor and other staff
• Advise supervisor and appropriate manager in any changes in physical and mental health of resident immediately.

Benefits

• Competitive wages
• Flexible shifts
• Growth opportunities
• Bonus & incentive programs
• Competitive Benefits Package: including medical, dental, vision, 401K match, company paid time-off, life insurance policy, insurance deductibles and voluntary Aflac insurance for our full-time employees.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Nursing and Residential Care Facilities
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees