Concierge

Four Seasons•Scottsdale, AZ

About The Position

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. Desert romance meets outdoor adventure. Experience timeless beauty in our adobe casitas with a backyard full of saguaro cacti, dramatic valleys and the iconic Pinnacle Peak. Discover Scottsdale’s vibrant Native American art, history and Old West lore. With the property as your adventure basecamp, explore the nearby area, including two championship golf courses a quick shuttle away. Locally inspired spa treatments, a bi-level pool and authentic Southwest cuisine set the stage for a restorative desert escape. The Four Seasons Resort Scottsdale is in search of a talented Concierge (Part Time) to join our team. Concierge agents at the Four Seasons Resort Scottsdale respond to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum guest satisfaction.

Requirements

Previous concierge experience and great knowledge of the surrounding areas and local attractions.
Must have excellent English communication skills and be able to multitask.
Language skills are a plus as well as a flexible schedule.
Computer literacy and proficiency are necessary including proficiency in Microsoft Office suite and the ability to learn proprietary applications at work.
Must be able to stand/walk up to 8 hours per shift.
Must have Friday / Saturday / Sunday availability
Flexibility to work early mornings, evenings, weekends and holidays.
Candidates must have valid work a uthorization for the U.S.

Responsibilities

Accommodating guest requests, processing packages, faxes, messages, emails and mail
Assisting in other Guest Service areas, including the Front Desk and front drive to ensure proper handling of luggage
Planning and organizing guest itinerary during their stay, all while providing exceptional above and beyond service!