Concierge (Full-Time) – Sun–Wed, 8AM–7PM | Starting at $16.75/hr

Christian Living Communities•Grand Junction, CO

3h•Onsite

About The Position

Christian Living Communities (CLC) | Cappella Living Solutions (CLS) are dedicated to revolutionizing senior living communities by breaking down barriers and embracing the wisdom, experience, and vitality of elders. They aim to create citizenship for all who work and live in their communities, welcoming people of all beliefs, faiths, and backgrounds to foster a diverse workforce. The company emphasizes equal pay for equal work and has been recognized as a 'Worlds Best Workplace' for 2023-2024 based on employee feedback. The Concierge role involves managing incoming calls, greeting and assisting visitors, residents, guests, and vendors, handling mail, providing clerical support including typing correspondence and managing reservations, offering community information, responding to emergency and alarm systems, administering the Stat Check System, ensuring building security, processing work orders, managing office supplies, and providing courteous service. The position also requires handling resident emergency situations when the Resident Services Director is absent.

Requirements

High School Diploma or equivalent experience.
Working knowledge of multi-extension, multi-line telephone system is required.
Energetic, enthusiastic, exceptional communication skills.
Good organizational skills, follow-up and follow through; must be able to multitask.
Minimum one-year experience in a business office environment.
Strong clerical skills to include knowledge of computer software (Word, Excel, Outlook).
Must be able to read, write and speak the English language
Must possess strong communication and excellent customer service skills.

Nice To Haves

Prior concierge or hospitality experience strongly preferred.

Responsibilities

Screens incoming calls takes messages and /or forwards calls as appropriate.
Greets and signs in all visitors
Greets and provides directions or information to residents, visitors, guests, and vendors.
Responsible for sorting and distributing incoming mail.
Provides clerical assistance as needed. Types letters of correspondence, memorandums, reports, forms, etc.
Receives event reservations, schedules guest apartment reservations and updates census, resident directory, and birthday list.
Provides basic information to those inquiring about the community; ensures current marketing brochures are available.
Responds to Emergency Call System and building alarm system.
Responsible for administration of Stat Check System.
Responsible for periodic interior rounds to ensure building is secure.
Receives and processes work orders for the Community. Manages office equipment and supplies.
Provides effective and courteous service to all residents, guests, and co-workers.
Handles resident emergency situations in the absence of the Resident Services Director.
Other duties as assigned.