Concierge

Associa•Dallas, TX

8d•$18•Onsite

About The Position

Associa is currently looking for a Concierge. A Concierge is the visible point person for the business enterprise and are there to always be available to guests/customers. They may be considered to be upscale, high-end information desk employees. The Concierge will need a strong familiarity with the surrounding area to provide directions. They may need to know bus, train, and subway schedules as well. The Concierge also performs other services for guests/customers, which may involve tasks such as receiving packages at a hotel for a guest or ensuring that a guest's dry cleaning is picked up or dropped off.

Requirements

Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level.
Professional communication skills (phone, interpersonal, written, verbal, etc.).
Professional customer service skills.
Self-motivated, proactive, detail-oriented, and a team player.
Time management and time-critical prioritization skills.

Responsibilities

Welcomes guests/new customers to the facility.
Performs various administrative/managerial tasks in support of the facility's mission.
Creates a positive experience for guests by attending to needs and answering questions.
Demonstrate excellent customer service, communication, and time management skills.
Monitor emergency response systems.
Ability to quickly remember and recall names and faces.
Monitor and control electronic security control systems.
Respond to emergencies in a timely and efficient manner.
Maintain daily log, records, and forms.
Resolve and follow up on complaint issues.
Follow safety procedures and maintain a safe work environment.
Perform other duties as required and/or assigned.