Concierge- Part time

Life Care Services • Columbia, MD

2d • $18

About The Position

The Concierge is responsible for answering and transferring all incoming calls
in a courteous and professional manner, giving information, direction and other
appropriate assistance to residents, staff, guests and vendors and performing a
variety of other clerical duties as assigned. All job duties are to be
performed in accordance with established standards as described in the Quality
Assurance Manual for the department.

Requirements

• High school graduate preferred.
• Typing, computer skills, and experience with common office equipment very desirable.
• Ability to communicate effectively in English, using proper grammar in a pleasant manner.
• Ability to perform simple arithmetic.
• Ability to handle a multitude of routine tasks, following specific instructions carefully and general instructions completely.

Responsibilities

• Opens and closes the reception desk and properly secures all files, keys and equipment in the office area.
• Answer and transfer all incoming calls, greeting, providing information, directions and other appropriate assistance to residents, staff, guests, and vendors.
• Accepts and records, as directed, payments, guest room reservations, appointments, cancellations, staff and resident directories, work orders through PM Works and maintains lists (ex: RSCN).
• Routes incoming and outgoing mail to appropriate parties; sorts and distributes USPS and courier mail and parcels in a timely manner.
• Communicates to the appropriate parties, promptly and clearly, all messages and material directed to them through the business office.
• Responsible for contacting the appropriate vendor for routine and emergency maintenance of all front desk equipment, including fax/copier, postage machine, computers and software needed for the successful operation of the front desk.

Benefits

• Medical, dental and vision insurance coverage
• 403(b) retirement plan with a company match
• Company-paid benefits, including short-term and long-term disability and basic life insurance
• Paid holidays and vacation program

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees