Concierge

Windsor Communities • Bellevue, WA

1d • Onsite

About The Position

This position is for a Concierge at The Bravern in Bellevue, WA, for Windsor Communities. The Concierge serves as the first welcoming face for residents, emphasizing the creation of unique experiences and providing exceptional customer service. Windsor Communities has been recognized with the 2025 Kingsley Excellence Award for Overall Customer Service for five consecutive years. The company is committed to fostering exceptional experiences for both residents and associates, guided by core values of "Accountable, Inclusive, Energizing and Courageous," with a mission to build communities where individuals feel genuinely cared for. The role is integral to the resident experience, ensuring their home environment is welcoming and supportive.

Requirements

• Outstanding communication skills, both written & verbal
• A customer-focused mentality
• Ability to multi-task and shift priorities quickly in a fast-paced leasing & sales office

Nice To Haves

• Property management/hospitality experience is a plus

Responsibilities

• Perform all front desk tasks including administrative tasks
• Respond to all incoming/outgoing telephone calls via switchboard
• Provide exceptional and consistent customer service to our residents, prospects, and vendors
• Work weekends to be available when prospective residents are out looking for their new home. 2-3 weekends per month required

Benefits

• Comprehensive benefits package, including health, dental, and vision insurance
• 401(k) with company match
• Paid time off and holidays
• 1 hour of paid sick and safe time for every 30 hours worked
• 10 days of paid vacation time accrued bi-weekly
• 6 weeks of paid parental leave after one year of employment
• 10 paid holidays annually
• up to 3 floating days
• Professional development and career growth opportunities
• 20% off housing at any Windsor Community!
• Cell phone stipend
• $500 bi-annual apparel allowance
• Tuition assistance
• up to $300 annually for fitness reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 251-500 employees