Concierge ~ Senior Living Community ~ Full-time ~ Boise

Morningstar Senior Living•Boise, ID

43d•$19•Onsite

About The Position

At MorningStar Senior Living, we talk a lot about culture. In fact, we rather obsess about it. For without a transformative culture, we cannot begin to elevate and celebrate the lives of our resident-heroes, and be ourselves changed for the good in the process. So, we seek great hearts, other people like us, who care and want to do work that matters. We select people like us who believe that the most satisfying life is one that is outward-bound and rooted in servant-leadership. JOB SUMMARY Greet and assist visitors, families, residents; answer telephone, providing information and taking messages as required; sort and distribute mail; type files, stuff envelopes, and handle correspondence. The person holding this position is delegated the responsibility for carrying out the assigned duties and responsibilities in accordance with current existing federal and state regulations and established company policies and procedures. POSITION OVERVIEW Greet visitors and family members and provide non-confidential information requested. Answer the telephone promptly using the appropriate greeting for the community. Sort mail and distribute to appropriate departments. Type and file correspondence and other information as needed. Adhere to and interpret resident's rights. Adhere to and interpret the personnel policies. Use of computers, calculators, copy machines, postage machines, etc. Express concern and compassion for residents and families. Escort people, if necessary, to resident's suites and other areas. Other duties as assigned.

Requirements

Demonstration of our Core Values: Love, Kindness, Honesty, Goodness, Fairness, Respect.
Typing, filing, use of copy machine, telephone systems, intercommunication system and office equipment.
Be knowledgeable regarding resident rights, confidentiality, how to meet the public and answer questions, employee handbook and census.
Be friendly, courteous, patient, understanding, and work well with people including staff, residents, and families.
Meet deadlines, organize, and prioritize the workload.

Nice To Haves

Experience : at least one year preferred of front desk/reception related experience.
Education : High school or equivalent preferred but not required.

Responsibilities

Greet and assist visitors, families, residents
Answer telephone, providing information and taking messages as required
Sort and distribute mail
Type files, stuff envelopes, and handle correspondence
Greet visitors and family members and provide non-confidential information requested
Answer the telephone promptly using the appropriate greeting for the community
Sort mail and distribute to appropriate departments
Type and file correspondence and other information as needed
Adhere to and interpret resident's rights
Adhere to and interpret the personnel policies
Use of computers, calculators, copy machines, postage machines, etc.
Express concern and compassion for residents and families
Escort people, if necessary, to resident's suites and other areas
Other duties as assigned

Benefits

Health Insurance offerings such as medical, dental, and vision insurance
Other Insurance offerings such as life, disability, accident, and critical illness insurance
401k plan with matching
HSA options
Employee assistance programs
Paid sick, vacation and birthday!
Career development programs and opportunity for advancement
Charitable and philanthropic opportunities
Tuition Reimbursement
Free shift meal!