Concierge- Part time

Life Care Services • Columbia, MD

1d • $18

About The Position

At Residences at Vantage Point , caring for people is our passion. We believe in serving the needs and wants of older adults – caring for them just as we’d care for a member of our own family. We offer our employees a competitive hourly rate or base salary, with an excellent benefits package after 60 days of employment. This includes: Medical, dental and vision insurance coverage 403(b) retirement plan with a company match Company-paid benefits, including short-term and long-term disability and basic life insurance Paid holidays and vacation program If this sounds like the type of place you’d like to work, we’d like to hear from you. For career information call 410-964-5454. To submit your resume, please email [email protected]. Your career awaits at Residences at Vantage Point. GENERAL SUMMARY : The Concierge is responsible for answering and transferring all incoming calls in a courteous and professional manner, giving information, direction and other appropriate assistance to residents, staff, guests and vendors and performing a variety of other clerical duties as assigned. All job duties are to be performed in accordance with established standards as described in the Quality Assurance Manual for the department.

Requirements

• High school graduate preferred.
• Typing, computer skills, and experience with common office equipment very desirable.
• Ability to communicate effectively in English, using proper grammar in a pleasant manner.
• Ability to perform simple arithmetic.
• Ability to handle a multitude of routine tasks, following specific instructions carefully and general instructions completely.

Responsibilities

• Opens and closes the reception desk and properly secures all files, keys and equipment in the office area.
• Answer and transfer all incoming calls, greeting, providing information, directions and other appropriate assistance to residents, staff, guests, and vendors.
• Accepts and records, as directed, payments, guest room reservations, appointments, cancellations, staff and resident directories, work orders through PM Works and maintains lists (ex: RSCN).
• Routes incoming and outgoing mail to appropriate parties; sorts and distributes USPS and courier mail and parcels in a timely manner.
• Communicates to the appropriate parties, promptly and clearly, all messages and material directed to them through the business office.
• Responsible for contacting the appropriate vendor for routine and emergency maintenance of all front desk equipment, including fax/copier, postage machine, computers and software needed for the successful operation of the front desk.

Benefits

• Medical, dental and vision insurance coverage
• 403(b) retirement plan with a company match
• Company-paid benefits, including short-term and long-term disability and basic life insurance
• Paid holidays and vacation program

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1-10 employees