Concierge- Per Diem

Monarch Communities•Trumbull, CT

19h•Onsite

About The Position

At Monarch Spring Meadows Senior Living, the Concierge provides a positive first impression to all who enter the community. This role offers an overview of community information for inquiries, supporting sales and marketing efforts. The Concierge is also responsible for responding to incoming calls and providing clerical support to all departments. Monarch Spring Meadows Senior Living prides itself on providing top-tier services and amenities, with a personable team committed to delivering an excellent experience. They offer spacious Independent Living, Assisted Living, and Mosaic by Monarch Memory Care apartments, ensuring attentive and personalized care for each resident.

Requirements

High school diploma preferred
Strong interpersonal skills and capable of relating to a variety of people and personalities
Experience working with the senior population
Proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel) with the ability to learn new applications

Responsibilities

Answers and screens all incoming calls in a courteous and professional manner
Receives and processes mail for the community
Maintains and updates log of emergency phone numbers and resident emergency face sheets
Monitors security alarms, resident emergency call system, and front door security
Orders and maintains appropriate office supplies
Assists the Business Operations Director in administrative tasks as assigned
Participates in and attends all in-service training as scheduled
Ensures compliance with all Federal, State, and local regulations, as well as community policies and procedures
Other duties as assigned