Concierge Receptionist, front desk, full-time

PACS

1d•$20 - $22•Onsite

About The Position

The Concierge will provide administrative and front desk support to ensure smooth day-to-day operations of the community. This includes clerical duties, visitor reception, telephone coverage, coordination of transportation logs, and support with basic business office functions such as processing invoices for corporate accounting. Candidates with business office experience as a receptionist or administrative assistant preferred. The Concierge will work Monday-Friday, 8:00 am-5:00 pm with a 1-hour lunch. A successful candidate can expect a wage commensurate with experience of $20.00-22.00/hour and full-time benefits provided by PACS. This position has no clinical involvement or duties of any kind. Candidate selection for interviews will begin on Tuesday, January 6. Essential Duties and Responsibilities --Greet and welcome residents, guests, vendors, and visitors with a professional and friendly demeanor. --Answer and direct telephone calls; take accurate messages as needed. --Provide general administrative and clerical support to the Executive Director and department managers. --Process, scan, and submit invoices to corporate accounting for payment. --Assist with handling incoming and outgoing mail and package deliveries. --Maintain schedules, including meeting room bookings and transportation logs. --Provide support to the front desk by ensuring coverage, organization, and responsiveness. --Maintain a tidy and professional reception/administrative area. --Assist with coordination of vendor visits, work orders, and property management needs. --Support resident service needs by redirecting inquiries or requests to the appropriate department or resource. --Uphold confidentiality regarding resident information at all times. --Perform other duties as assigned by the Executive Director. Resident Interaction & Customer Service --Serve as a welcoming and reliable point of contact for residents at the front desk. --Respond promptly and courteously to resident requests and concerns, ensuring follow-up when needed. --Help coordinate non-clinical resident services such as transportation scheduling, package delivery, and visitor assistance. --Promote a positive community atmosphere by engaging with residents in a professional and approachable manner. Supervisory Requirements This position has no supervisor responsibilities Qualification Education and/or Experience Must possess, as a minimum, a high school diploma or GED. Previous administrative or receptionist experience preferred. Language Skills Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from managers and employees. Mathematical Skills Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations. Reasoning Ability Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Certificates, Licenses, Registrations To perform this job successfully, an individual must have basic knowledge of Microsoft Suite products, clerical functions and multiline phone system. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must occasionally lift and/or move up to 25 pounds. Prolonged use of a desktop or laptop computer. While performing the duties of this job, the employee is regularly required to sit, stand, walk, and talk, read or hear. Frequent use of all office-related equipment to include; copier/scanner/fax, telephone, and calculator. No travel required. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is typically low to moderate. Additional Information Note: Nothing in this job specification restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position. PACS is revolutionizing the delivery and leadership of post-acute healthcare and support services across the country. Originally founded in 2013, the organization now consists of hundreds of independent operating subsidiaries, as well as ancillary and support services. We bring a proven model of mission-driven care that balances access to a national network of support and resources with local decision making. In addition, PACS helps connect exceptional people with premier healthcare careers across the country. We focus on finding innovative and effective team members based on their qualifications, experience, geographic preferences, and personality fit with the existing facility staff and culture. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applicants of every race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, and any other protected characteristic. Employment decisions are based on qualifications, merit, and business needs.

Requirements

Must possess, as a minimum, a high school diploma or GED.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to write reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from managers and employees.
Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
To perform this job successfully, an individual must have basic knowledge of Microsoft Suite products, clerical functions and multiline phone system.
The employee must occasionally lift and/or move up to 25 pounds.
Prolonged use of a desktop or laptop computer.
While performing the duties of this job, the employee is regularly required to sit, stand, walk, and talk, read or hear.
Frequent use of all office-related equipment to include; copier/scanner/fax, telephone, and calculator.

Nice To Haves

Previous administrative or receptionist experience preferred.

Responsibilities

Greet and welcome residents, guests, vendors, and visitors with a professional and friendly demeanor.
Answer and direct telephone calls; take accurate messages as needed.
Provide general administrative and clerical support to the Executive Director and department managers.
Process, scan, and submit invoices to corporate accounting for payment.
Assist with handling incoming and outgoing mail and package deliveries.
Maintain schedules, including meeting room bookings and transportation logs.
Provide support to the front desk by ensuring coverage, organization, and responsiveness.
Maintain a tidy and professional reception/administrative area.
Assist with coordination of vendor visits, work orders, and property management needs.
Support resident service needs by redirecting inquiries or requests to the appropriate department or resource.
Uphold confidentiality regarding resident information at all times.
Perform other duties as assigned by the Executive Director.
Serve as a welcoming and reliable point of contact for residents at the front desk.
Respond promptly and courteously to resident requests and concerns, ensuring follow-up when needed.
Help coordinate non-clinical resident services such as transportation scheduling, package delivery, and visitor assistance.
Promote a positive community atmosphere by engaging with residents in a professional and approachable manner.