Part-Time Concierge Lounge Attendant/Renaissance St. Louis Airport Hotel
About The Position
· Greet all guests in a warm and enthusiastic manner · Ensure guests are satisfied & fulfill any additional requests · Ensure Food & Beverages are sufficiently stocked at all times · Answer questions regarding the food, the hotel & local area · Clear and reset counters at conclusion of each service · Ensure cleanliness of lounge · Clean and wipe down tables & service areas · Notify a manager immediately of any guest complaints. · Practice and observe all safety rules and procedures. · Assist all service personnel in any duties as requested. · Maintain and follow all cash handling procedures. Ability to accurately use various office software.
Requirements
- Minimum lifting of 50 pounds.
- Pushing, bending, stooping, upward reaching, manual dexterity.
- Hearing, writing, typing.
- Minimum pulling of 50 pounds.
- Other duties may be assigned.
- Must have a comprehensive knowledge of all hotel departments and functions.
- Must have a knowledge of applicable Federal, state, and local health, safety, and legal regulations.
- Must have good mathematical and computer skills.
- High school education preferred. Relevant training and experience required.
- Ability to timely obtain any required licenses or certificates.
Nice To Haves
- CPR training and first aid training preferred.
- Additional language ability preferred.
Responsibilities
- Greet guests
- Fulfill guest requests
- Stock food and beverages
- Answer guest questions
- Clear and reset counters
- Maintain cleanliness of lounge
- Clean tables and service areas
- Report guest complaints to manager
- Follow safety rules and procedures
- Assist service personnel
- Follow cash handling procedures
- Use office software
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
