Concierge/Front Desk

Campbell Property ManagementPalm Beach, FL
1d$20

About The Position

We are seeking a friendly, professional, and customer-focused Concierge / Front Desk Associate to serve as the first point of contact for guests, residents, or visitors. This role is responsible for delivering exceptional service, managing front desk operations, and ensuring a welcoming, safe, and organized environment. MUST HAVE STRONG CUSTOMER SERVICE SKILLS, AS WELL AS THE ABILITY TO BE DIPLOMATIC IN ADVERSE CIRCUMSTANCES.

Requirements

  • MUST HAVE STRONG CUSTOMER SERVICE SKILLS
  • ABILITY TO BE DIPLOMATIC IN ADVERSE CIRCUMSTANCES

Responsibilities

  • Greet guests, residents, and visitors in a warm, courteous, and professional manner
  • Answer phone calls, emails, and inquiries promptly
  • Provide information, directions, and assistance as needed
  • Manage check-ins, check-outs, and visitor access (if applicable)
  • Handle reservations, bookings, or service requests
  • Coordinate with housekeeping, maintenance, security, or management
  • Maintain accurate records and logs
  • Monitor lobby/front desk area to ensure safety and organization
  • Resolve guest concerns or escalate issues appropriately
  • Assist with administrative tasks and special requests
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