Concessions Supervisor, KeyBank Center

Delaware North•Buffalo, NY

6d•$20 - $20•Onsite

About The Position

Delaware North Sportservice is hiring a part-time Concessions Supervisor to join our team at KeyBank Center in Buffalo, New York. As a Concessions Supervisor, you will be responsible for leading team members to provide exceptional guest service. If you thrive on excitement and want your workday to fly by, apply now to join the game day action. Pay $20.00 - $20.00 / hour Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer . We care about our team member's personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including: Weekly pay Training and development opportunities Employee discounts Flexible work schedules Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement. Delaware North operates concessions, clubs, and suites for the NHL's Buffalo Sabres at KeyBank Center and has been a partner of the Sabres since 1970, the year the team was founded. We manage concession outlets, suites, and clubs, including a members-only fine dining restaurant, at the 19,200-seat arena. Our business is all about people, and that includes you. At Delaware North, you're not just part of a team — you're part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success. Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals. Together, we're shaping the future of hospitality — come grow with us! Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.

Requirements

Experience working in a restaurant required
Minimum of 2 years' of supervisory experience preferred
Must be able to implement rules and direct employees
Ability to anticipate and fulfill guest needs while thriving in a fast-paced environment
No college degree required
Constant standing, walking, bending, reaching, and repetitive motions
Ability to lift stock up to 50 pounds occasionally
May be required to work outdoors or in va riable temperatures de pending on the season

Responsibilities

Assign duties to scheduled team members and assist with training
Investigate and resolve complaints regarding food quality, service, or accommodations
Manage labor and profit loss
Ensure proper cash handling and tip record-keeping for the shift
Assist guests, stock shelves, count inventory, and perform cashier duties when necessary