Concessions Stand Lead Plus Tips (Part-Time) - Providence Park

Compass Group • Portland, OR

2h • $18 • Onsite

About The Position

At Providence Park, we deliver unforgettable experiences for our guests through world-class entertainment and sporting events. As part of our mission to elevate every aspect of the fan experience, we are committed to providing customer service that exceeds expectations on a daily basis to increase sales conversions, drive business, and elevate our brand. Join us in crafting memories for fans that go beyond the game. We are seeking Stand Leads to assist in the successful operations of a concession stand. This role will ensure an exceptional guest experience that meets the high standards of Levy. If you are a self-motivated, well-spoken, dynamic, overall nice person, with a passion for providing soccer customers a world-class experience, then we are looking for you!

Requirements

• Must possess or be able to obtain a valid Oregon Food Handlers permit and OLCC license.
• Must be 18 years old or older for this position.

Nice To Haves

• Guest-centric mindset: A passion for delivering exceptional customer service, with ability to build relationships with diverse guests.
• Adaptability: Ability to handle high-pressure situations and adapt to changing priorities during live events.
• Organization: Must be methodical and possess good time management skills with strong attention to detail.
• Leadership experience preferred.

Responsibilities

• Guest Experience: Ensure the highest level of customer service is consistently provided and build relationships with guests. Consistently exhibit the ability to keep up with peak production and service calmly, accurately, and efficiently.
• Compliance: Train stand attendants to adhere to state, federal and corporate liquor regulations pertaining to serving alcoholic beverages to minor and intoxicated guests. Ability to follow all sanitation and safety requirements.
• Operational Excellence: Take inventory of supplies and equipment, maintain stock and inventory replenishment, perform general cleaning tasks and adhere to health and safety standards, operate Point of Sale system and process payments for orders.
• Leadership: Train stand attendants, ensure team members receive breaks, uphold Show Quality standards.
• Complete shift work, as assigned, in a timely and thorough manner in accordance with department standards.
• Must be able to stand and exert fast-paced mobility for entire shift.
• Perform other duties as assigned.

Benefits

• Instapay (early access to your wages) and high interest savings both through the EVEN app
• Free Meals
• Merch Discount
• Referral Bonus
• Employee Assistance Program

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees