Concessions Stand Lead | Part-Time | Mass Mutual Center
About The Position
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary The Concessions Stand Lead is responsible for overseeing daily operations within an assigned concession stand. This role ensures efficient workflow, accurate inventory management, food safety compliance, and excellent customer service while providing leadership and support to stand staff. This role pays an hourly rate of $16.00-$20.00 and is tip eligible Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching This position will remain open until May 15, 2026. About the Venue The MassMutual Center features 100,000 square feet of flexible meeting space, plus an 8,000 seat arena and is located in Springfield, MA.
Requirements
- Must be at least 18 years of age
- Alcohol certification required
- Strong organizational and leadership skills
- Ability to multitask and work in a fast-paced environment
- Knowledge of food safety and sanitation practices
- Basic computer skills and familiarity with POS systems
Nice To Haves
- Previous food service or concessions experience preferred
Responsibilities
- Count, track, and manage inventory to ensure accurate stock levels
- Follow and manage cooking projections to minimize waste and meet demand
- Assign tasks and delegate responsibilities to stand workers throughout the shift
- Maintain cleanliness and organization of the stand at all times
- Ensure all health department guidelines and food safety standards are followed
- Verify that all stand processes and closing/opening procedures are completed correctly
- Operate and troubleshoot computer systems, including point-of-sale systems and coupon processing
- Assist with training and mentoring new employees
- Work closely with and follow direction from the supervisor and management team
- Lead by example to promote teamwork, efficiency, and professionalism
Benefits
- 401(k) Savings Plan
- 401(k) matching
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
