Concessions Stand Lead | Part-Time | Mass Mutual Center

Oak View Group•Springfield, MA

2d•$16 - $20

About The Position

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet . The Concessions Stand Lead is responsible for overseeing daily operations within an assigned concession stand. This role ensures efficient workflow, accurate inventory management, food safety compliance, and excellent customer service while providing leadership and support to stand staff. This role pays an hourly rate of $16.00-$20.00 and is tip eligible

Requirements

Must be at least 18 years of age
Alcohol certification required
Strong organizational and leadership skills
Ability to multitask and work in a fast-paced environment
Knowledge of food safety and sanitation practices
Basic computer skills and familiarity with POS systems

Nice To Haves

Previous food service or concessions experience preferred

Responsibilities

Count, track, and manage inventory to ensure accurate stock levels
Follow and manage cooking projections to minimize waste and meet demand
Assign tasks and delegate responsibilities to stand workers throughout the shift
Maintain cleanliness and organization of the stand at all times
Ensure all health department guidelines and food safety standards are followed
Verify that all stand processes and closing/opening procedures are completed correctly
Operate and troubleshoot computer systems, including point-of-sale systems and coupon processing
Assist with training and mentoring new employees
Work closely with and follow direction from the supervisor and management team
Lead by example to promote teamwork, efficiency, and professionalism