Concessions Staff (Harlem Community Center)

YMCA of Rock River Valley•Forest Hills, NY

17h•$15•Onsite

About The Position

YOUR IMPACT The Concession Staff member supports the daily operation of the concession area by providing friendly, efficient service to all guests. This role is responsible for preparing and serving food and beverages, handling transactions accurately, and maintaining a clean, safe, and welcoming environment. Concession Staff contribute to a positive guest experience by delivering high-quality service, working collaboratively with team members, and upholding all food safety and organizational standards. WHAT YOUR DAY MAY LOOK LIKE No two days are the same in this role but every day centers on providing safe, efficient, and welcoming food service while maintaining a clean and organized concession environment.

Requirements

Minimum age of 16 years old required
At least two years high school education, or equivalent, required
CPR, AED and First Aid certifications required within 90 days

Nice To Haves

Prior customer service and/or money handling experience preferred

Responsibilities

Prepare and open the concession stand, ensuring equipment is clean, stocked, and operating safely.
Prepare and serve food in accordance with HCC and Health Department guidelines.
Operate equipment and handle cash transactions accurately and efficiently.
Maintain cleanliness and organization of the concession area throughout the shift.
Monitor inventory, restock supplies, and report equipment issues or shortages.
Respond to guest needs and challenges with professionalism while maintaining a calm, positive approach.
Follow all safety policies and emergency procedures.
Build positive relationships with staff and participants, fostering an inclusive environment.
Attend required meetings, meet attendance expectations, and arrive prepared in proper uniform.
Assist with closing duties to ensure smooth daily operations.