Concessions Operations Supervisor - Golf & Special Events

PROOF OF THE PUDDING•Atlanta, GA

6d•$26 - $30•Onsite

About The Position

The Concessions Operations Supervisor oversees all aspects of concessions operations for sports and entertainment events, including, product delivery, equipment logistics, staff management, and event execution. This role leads the operations team to ensure accurate, timely and high-quality setup of concession stands and bars, maintaining service excellence and compliance with all company, client and health regulations.

Requirements

3+ years of experience in concessions, food & beverage, or event operations management (stadium, arena, or large venue experience preferred).
Strong leadership, organizational, and communication skills.
Ability to manage multiple priorities in a fast-paced, live-event environment.
Knowledge of food safety and alcohol service regulations.
Proficiency with POS systems and basic I.T. troubleshooting preferred.
Ability to communicate through radios/walkie talkies
Ability to travel domestically throughout the year
Ability to perform physical tasks, such as but not limited to, moving, carrying, and lifting equipment throughout the venue, navigating stairs and ramps, and in and out of semi-trucks

Nice To Haves

stadium, arena, or large venue experience preferred
Proficiency with POS systems and basic I.T. troubleshooting preferred.

Responsibilities

Serve as the on-site lead for concessions setup, including equipment pack-out, deliveries, and event buildout.
Oversee the operations team responsible for transporting and stocking products to concession stands and bars.
Coordinate with culinary, on-site compound team leads to ensure accurate product fulfillment and timely distribution.
Lead daily event operations, ensuring each concession area is fully equipped, staffed, and operational before gates open.
Oversee complete bar setup and ensure all service points meet company and client standards.
Troubleshoot and resolve in-field I.T. or POS system issues as needed.
Train and supervise Stand Managers and operations staff to meet event demands.
Coach and develop team members to foster a culture of accountability, efficiency, and customer focus.
Lead pre-shift meetings to communicate goals, event details, and service standards.
Maintain high employee morale through effective leadership and support.
Manage daily inventory movement between the warehouse (Proof compound), concessions, and bars.
Monitor stock levels, track usage, and report on waste or spoilage.
Ensure all food and beverage items meet established quality, presentation, and freshness standards.
Support Director with post-event reconciliation and inventory reporting.
Ensure all staff adhere to company service standards, delivering a positive guest experience.
Respond to and resolve guest concerns promptly and professionally.
Collaborate with event partners and internal departments to ensure smooth operations during live events.
Enforce company policies and operating procedures.
Ensure compliance with all health, safety, and sanitation regulations.
Support ongoing development of SOPs to enhance efficiency, safety, and service quality.
Assist with Health Department inspections and required documentation.