Concessionaire (Seasonal)

Willamalane Park and Recreation District•Springfield, OR

23h•Onsite

About The Position

The Concessionaire performs various functions related to the operation of Guest Services concessions stands, including related work per employee manual and as assigned, and follows safe food handling practices. This role facilitates efficient customer service in concession sales and food preparation. Concessionaires work under the general guidance of Customer Service I-IV and direct supervision of the Customer Service Supervisor. At times, they may be required to work independently when supervision is not available, in which instance they will take direction and report to the Aquatics Supervisor, on shift Aquatics Head Lifeguard, or Aquatics Lead.

Requirements

Be at least 16 years of age with the demonstrated ability to perform the above-related duties.
Complete the Oregon Health Authority Foodborne Illness Prevention Program within one month of hire.
Complete all required training and shadow shifts.

Nice To Haves

Basic addition, subtraction, multiplication, and division skills.
Basic computer skills.
Ability to prepare concessions items.
Effective verbal and non-verbal communication skills.
Ability to provide excellent customer service.
Ability to work successfully with community members of all ages and staff.
Ability to deal effectively with behavioral problems of community members.
Ability to provide clear instructions and directions.
Ability to understand and follow oral and written instructions.
Previous customer service or food service experience.
Spanish speaking is preferred; a bilingual rate adjustment is contingent upon passing a proficiency test.

Responsibilities

Prepare all needed concession items for patrons.
Follow all appropriate rules and regulations regarding food storage, preparation, and service, including safe food handling procedures, as required by the Lane County Health Department and the Oregon Health Authority.
Ensure the facility is in compliance with applicable Lane County Health Department and Oregon Health Authority codes and standards at all times, in preparation for inspection.
Provide exceptional customer service to the public.
Maintain clean, presentable work area.
Restock supplies and maintain inventory list and notify Aquatics Coordinator when food items are running low by submitting an online inventory form.
Understand and help enforce all Aquatics department and district-wide policies and procedures.
Maintain productivity independently during slow times and work efficiently during high demand times.
Arrive at work prepared and ready to assume duties at the start of shift.
Wear protective gear as necessary in addition to wearing department-issued uniforms at all times while on duty.
Present a professional appearance and attitude.
Demonstrate respectful and cooperative behavior with colleagues, supervisors, and the public.
Participate in required training and all mandatory meetings.
Be familiar with all state and local rules and/or regulations governing Food Workers, including those promulgated by the Oregon Health Authority.

Benefits

Paid sick leave beginning with date of hire, 1 hour accrual for every 30 hours worked.
Annual cost of living increase (up to 4% as approved by the Board).
Additional $1/hour increase upon successful completion of a Spanish or American Sign Language (ASL) competency test.
Discount on selected childcare programs.
50-percent discount on selected childcare program.
25-percent discount on certain recreation programs.
Free use of pools for lap and play swim for employee only.
Discount for household members for pool use.
Free use of fitness center for employee only.
Discount for household members for fitness center use.
Free Wellness programs for employee.
Payroll direct deposit is available.