Grand Lodge Concert Security 21+

McMenamins•Forest Grove, OR

4d•Onsite

About The Position

The Seasonal Concert Security position duties include but are not limited to; providing crowd control, monitoring the overall safety and security of the concert venue, ensuring the protection of patrons and staff during the 2022 Concerts in the Grove concert series. Security personnel are responsible for maintaining and effectively responding to any safety issue or crowd control incident that arises and providing customer service. Security personnel are responsible to check ID, provide crowd control and be available to answer questions and assist customers in whatever way necessary. This position requires mental agility and the ability to effectively multi-task in a fast paced and deadline oriented environment. Concert Security staff must also have the ability to work well independently and as a member of a team. Each employee will be expected to perform their job in a safe manner and report any safety concerns to Management. All McMenamins employees will also be expected to keep current on all company events, history, and products. Other duties are to be completed as assigned by the Manager on duty.

Requirements

Be 21 years of age or older
Obtain and maintain current event DPSST certification
Must be available for the majority of scheduled concerts at Grand Lodge

Nice To Haves

Previous related experience preferred
Excellent conflict resolution skills
Excellent customer service & communication skills

Responsibilities

Provide excellent customer service & provide a secure environment
Communicate clearly and professionally with employees and customers
Must have a value for diversity and the ability to work with individuals from different backgrounds
Interact well with employees and customers and maintain a positive attitude
Effective conflict resolution and crowd control as necessary
Effective alcohol monitoring and compliance with Oregon state laws and regulations regarding the serving of alcohol
Ability to respond quickly and decisively in stressful situations
Efficient multi-tasking in a high energy environment
Remain calm in stressful situations
Ability to climb stairs, work on feet for long hours and work in and around historic buildings and facilities
Ability to work around cigarette and cigar smoke
Ability to work outside in varied weather conditions
Safely lift and carry heavy objects with a hand truck or the help of another person if necessary
Most importantly, this job requires a positive attitude, a value for diversity, and a commitment to excellent customer service
Each employee is expected to come to work ready to have fun and be a positive force