Computer Technician (full-time)

Urbandale Community School District•Urbandale, IA

5h•Onsite

About The Position

Responsible for installing, configuring and maintaining computers and classroom technology at all school locations. Includes installation and support for computer application software, includes installation and support of computer networking. Performs general computer troubleshooting and maintenance. Please review the UCSD Actions of Excellence to gain an understanding of the expectations for UCSD employees.

Requirements

Work closely in cooperation with the manager of information systems and all staff.
Ability to perform diagnostic examinations of computers and classroom technology.
Ability to plan and implement scheduled preventative maintenance.
Strong working knowledge of macOS, Windows, iOS, and ChromeOS devices necessary.
Knowledge of local area network systems.
Strong skills in written and oral communication.
Strong organizational skills.
Ability to work independently and prioritize without close supervision.
High School Diploma or equivalent required.
Valid Iowa driver’s license.
Satisfactory health as certified by a competent medical authority.
Repetitious bending, lifting, stooping, kneeling, and hand movement.
Ability to work while standing, moving and/or walking.
Ability to climb stairs, ladders, and work overhead periodically.
Drug, tobacco, and alcohol-free while working.
Must be able to see and hear within normal limits with or without corrective lenses or hearing aids.
Ability to operate a motor vehicle used to travel between sites.

Nice To Haves

Post-secondary education preferred.

Responsibilities

Operate and maintain work order reporting system.
Assist with developing and implementing a strategy for the training of users on proper equipment use and care.
Repair, as much as feasible, all district computer equipment.
Troubleshoot software, hardware, AV, and network problems.
Assist in the coordination of both off-site and on-site servicing procedures.
Assist in the inventory and deployment of new equipment.
Assist in the management of District devices using MDM solutions.
Recommend changes in hardware-software configurations.
Train and supervise student technicians in coordination with IS Manager, Assistant IS Manager, and Tech Specialist.
Fulfill administrative reporting requirements.
Maintain a reliable attendance record.
Maintain confidentiality.
Other duties as assigned.