Computer Technician

PCs for People•Oak Lawn, IL

26m

About The Position

PCs for People is seeking a dedicated Computer Technician to join our operations team. This hands-on role supports our core mission by ensuring donated computers are refurbished, repaired, and restored to peak condition for community use. If you're tech-savvy, detail-oriented, and thrive in a fast-paced, purpose-driven environment—we’d love to meet you.

Requirements

Experience with computer repair, refurbishing, and working in a Windows PC environment
Familiarity with Windows deployment and imaging preferred
Strong analytical thinking, attention to detail, and problem-solving skills
Excellent verbal and written communication skills
Passion for technology and continuous learning
Ability to meet deadlines and work independently in a fast-paced, changing environment
Must be flexible, self-motivated, and adaptable
Comfortable working in a general warehouse setting

Nice To Haves

Previous networking and/or installation experience highly desirable

Responsibilities

Repair, refurbish, and upgrade donated desktops and laptops, including disassembly, reassembly, and hardware replacement
Perform computer troubleshooting, repairs, and hard drive sanitization
Image computers using disk imaging and automated operating system installation tools
Load and unload computer equipment and maintain a clean, organized workspace
Conduct quality control (QC) checks on hard drives and ensure proper image deployment for various devices
Provide telephone technical support and customer assistance, including updating online orders
Collaborate with managers to improve processes and meet daily/weekly refurbishment and KPI goals
Perform additional duties as assigned