Computer Technician II - Infrastructure & Network Services

Medford School District, 549C•Medford, OR

About The Position

Installs, operates, and maintains/repairs computers and peripheral devices, servers, network components, intercom systems, sound systems, two-way radio equipment, software, telephone equipment, clock systems, security systems, and related components. May assist in setting up new computer labs and assuring installation follows District policies and state requirements. Troubleshoots all problems regarding electronic technology. May assist other departments as requested. May instruct/train staff on correctly using computer programs, AV equipment, and other technology. Works with vendors to repair and service District equipment as necessary. Makes recommendations for program modifications. Maintains accurate records, orders supply inventory, and projects future supply requirements. Attends technical training programs. Maintains competency in all position responsibilities. Complies with all safety and work rules, policies and procedures. Responsible for proper utilization, operation and maintenance of all department resources. Provides support to other positions as needed. Assumes additional responsibilities as appropriate with little or no supervision. Moves office equipment and provides backup support and training for other Electronic Technicians.

Requirements

High school diploma or General Education Diploma (GED), AA degree preferred or higher
Three years’ experience in repair and maintenance of business and industrial machines and modern telephone, intercom, security, clock, and sound systems
Training as an electronic technician or equivalent combination of education and/or experience.
Ability to interact appropriately with teachers, staff, members of the community, and students.
Focuses on solving conflict; maintains confidentiality; Contributes to building a positive team spirit.
Ability to communicate fluently in English verbally and in writing. Preference may be given to applicants fluent in English and Spanish.
Ability to effectively present information and respond verbally and in writing to common inquiries or complaints from students, parents, regulatory agencies, administrators, or staff.
Ability to read, analyze or interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to write reports, business correspondence, and procedure manuals.
Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Ability to apply logical or scientific thinking principles to a wide range of intellectual and practical problems.
Ability to deal with nonverbal symbolism (formulas, scientific equations, graphs, etc.) in its most difficult phases.
Ability to deal with a variety of abstract and concrete variables.
In-depth knowledge of computer operation, computer usage, and the ability to use current micro-computer components, micro-computer peripherals, database software, e-mail, internet software, inventory software, order processing software, spreadsheets, word processing software.
Certificates as determined by the District, including blood borne pathogen training and blood spill training.
A valid Oregon driver's license.
Ability to obtain a valid State of Oregon General Journeyman Electrician license, Limited Energy Technician, Class A (LEA), or Limited Maintenance (LME).
The employee must speak clearly enough to be understood by others and be able to comprehend the speech of others—emotional stability to work effectively under pressure and control all aspects of the job.

Nice To Haves

AA degree preferred or higher
Preference may be given to applicants fluent in English and Spanish.

Responsibilities

Installs, operates, and maintains/repairs computers and peripheral devices, servers, network components, intercom systems, sound systems, two-way radio equipment, software, telephone equipment, clock systems, security systems, and related components.
May assist in setting up new computer labs and assuring installation follows District policies and state requirements.
Troubleshoots all problems regarding electronic technology.
May assist other departments as requested.
May instruct/train staff on correctly using computer programs, AV equipment, and other technology.
Works with vendors to repair and service District equipment as necessary.
Makes recommendations for program modifications.
Maintains accurate records, orders supply inventory, and projects future supply requirements.
Attends technical training programs.
Maintains competency in all position responsibilities.
Complies with all safety and work rules, policies and procedures.
Responsible for proper utilization, operation and maintenance of all department resources.
Provides support to other positions as needed.
Assumes additional responsibilities as appropriate with little or no supervision.
Moves office equipment and provides backup support and training for other Electronic Technicians.