Computer Specialist I

UHA • Honolulu, HI

1d • $22 - $26 • Onsite

About The Position

This role involves a wide range of responsibilities including first-level technical support, managing user setups, setting up computer equipment, and running production jobs and processes.

Requirements

• High school diploma or equivalent
• Minimum 2 years of related technical support experience
• Knowledge of computer systems, mobile devices, and applications
• Ability to troubleshoot and resolve basic technical issues
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Strong communication, organization, and problem-solving skills

Responsibilities

• Provide first-level technical support via phone, email, chat, or in person
• Troubleshoot technical issues and guide users through solutions
• Log, track, and resolve service tickets within established timeframes
• Escalate complex issues as needed
• Perform routine maintenance on workstations, printers, and peripherals
• Set up and configure computer equipment and peripherals
• Manage user account setup and access removal
• Maintain inventory of computer equipment and supplies
• Execute production jobs and processes accurately and efficiently
• Maintain documentation, service records, and knowledge base
• Collaborate with IT staff and departments to resolve issues

Benefits

• We focus on your health and pay 100% for your family's medical insurance and provide 20 days of paid personal time off during your first year!
• Competitive compensation & excellent benefits offered

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED