Computer Support Technician

University of Arkansas for Medical Sciences • Little Rock, AR

2d

About The Position

Under the direction of the Assistant Director of Print and Paper Services, this position is responsible for operating computerized mail metering equipment, preparing daily mail to be sent out, and helping customers with mail questions and postage. This position will also act in a supervisory capacity in the manager’s absence as needed. The person in this position will be expected to learn all facets of the UAMS mailroom and its services.

Requirements

• High School Diploma/GED with 4 years experience with computer related applications.
• Must be knowledgeable in Microsoft Office, be able to create and edit Excel spreadsheets.
• Ability to provide excellent customer service and to work independently as well as part of a larger team.
• Exceptional written and verbal communication.
• Problem-solving.

Nice To Haves

• Bachelor's Degree with 1 year of supervisory experience.
• Operating a mail machine, ability to learn new software and systems.

Responsibilities

• Operating computerized mail metering equipment
• Preparing daily mail to be sent out
• Helping customers with mail questions and postage
• Act in a supervisory capacity in the manager’s absence as needed
• Learn all facets of the UAMS mailroom and its services

Benefits

• Medical, Dental and Vision plans available for qualifying staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED