Computer Support Technician Undergraduate Intern - Summer 2026

LLNL•Livermore, CA

4h•$23 - $32

About The Position

We're looking for a Computer Support Technician undergraduate intern to provide computer support for unclassified systems in a heterogeneous environment to solve a variety of technical problems. You will be responsible for installing, configuring, securing and maintaining systems, as well as loading layered products and troubleshooting system problems. You will Install new computer system hardware and upgrades. Install and configure printers and other peripherals. Install and configure operating systems, computer security and applications software. Secure computer systems and monitor to ensure that they comply with Department of Energy (DOE) – mandated orders. Diagnose and resolve moderate system, printer, and network problems. Provide technical assistance to the user community. Maintain appropriate technology, computer security, and safety training. Perform other duties as assigned.

Requirements

Must be eligible to access the Laboratory in compliance with Section 3112 of the National Defense Authorization Act (NDAA). See Additional Information section below for details.
Must be a continuing college or university student in good standing at an accredited institution pursuing an undergraduate degree in a computer related field.
General working knowledge of desktop and/or server computer hardware and operating systems (viz., Mac OS and/or Windows OS).
Experience of administering, troubleshooting, maintaining, and repairing Apple and/or Windows computer systems.
Experience with and knowledge of the skills needed for a customer support role to include a focus on listening, rapport-building, good communication skills, friendly and approachable nature, and courtesy and patience.
Effective interpersonal and verbal and written communications skills, with the ability to work with customers and team members.
Experience with and knowledge of Mac and/or Windows computer security protocols to manage user accounts, and control and monitor access.

Responsibilities

Install new computer system hardware and upgrades.
Install and configure printers and other peripherals.
Install and configure operating systems, computer security and applications software.
Secure computer systems and monitor to ensure that they comply with Department of Energy (DOE) – mandated orders.
Diagnose and resolve moderate system, printer, and network problems.
Provide technical assistance to the user community.
Maintain appropriate technology, computer security, and safety training.
Perform other duties as assigned.