Onsite Computer Support Specialist (TEMPORARY)

Urban League of Metropolitan Seattle • Seattle, WA

30d • Onsite

About The Position

The Computer Support Specialist provides technical support for employees. Responsibilities include assigning, installing, maintaining, and configuring computer hardware and software and ensuring the security of networks and systems. This role also provides guidance to users regarding operation of equipment, network administration, and troubleshooting user support issues.

Requirements

• High school diploma or equivalent; Bachelor's degree in related field preferred
• 2+ years experience providing basic computer support or training to youth and/or adults
• Knowledge of PC hardware and software configurations, troubleshooting and maintenance
• Experience installing, troubleshooting, and managing Microsoft products
• Experience troubleshooting email related issues
• Configuration, management, and troubleshooting skills for routers, switches, and firewalls
• Ability to multitask in order to complete responsibilities in a timely and accurate manner.
• Ability to recognize IT issues and opportunities and determine the appropriate action required
• Ability to use time effectively and efficiently
• Knowledge of network infrastructure standards
• Experience working with diverse populations (language, culture, race, physical ability, sexual orientation, etc.)

Responsibilities

• assigning computer hardware and software
• installing computer hardware and software
• maintaining computer hardware and software
• configuring computer hardware and software
• ensuring the security of networks and systems
• providing guidance to users regarding operation of equipment
• network administration
• troubleshooting user support issues

Benefits

• PTO accrued at 0.07361 per hour worked
• Employee Assistance Program - ~$37.80 per year
• LinkedIn Learning Account
• Professional Development Funds - up to $1500 per year for approved professional development activities
• WA State Paid Family & Medical Leave - 0.8% of salary - 100% employer paid
• Workers Compensation Coverage - $395.20 - $3,591.33 per year (depending on class code)
• Taxes - 9.8% of salary

What This Job Offers

• Career Level: Entry Level
• Industry: Religious, Grantmaking, Civic, Professional, and Similar Organizations
• Education Level: High school or GED