Computer Operator, (A262341-2), 203, Police 911 Communications

City of Laredo, TX • Laredo, TX

33d

About The Position

Provides technical support and equipment repair services. Installs and updates computer software, troubleshoots hardware issues, and maintains inventory. The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description.

Requirements

• Knowledge of modern office procedures and methods including computers and applicable software.
• Knowledge of English grammar, spelling, and punctuation.
• Knowledge of payroll processing.
• Knowledge of AS400.
• Knowledge of methods and equipment used in operating a computer.
• Skill in organization and time management.
• Skill in performing a variety of duties, often changing from one task to another of a different nature.
• Skill in customer support.
• Skill in troubleshooting.
• Ability to communicate effectively, both orally and in writing.
• Ability to establish and maintain effective working relationships.
• Ability to meet schedules and deadlines of the work.
• Ability to maintain the confidentiality of information and professional boundaries.
• Ability to process inventory.
• High School diploma or G.E.D.
• At least twelve (12) hours/credits of coursework from an accredited technical school, college or university in the field of computers (PC).
• At least six (6) months of experience in the operation and maintenance of a computer and the installation of hardware and software.
• Valid Texas Driver License. If applicant holds an out-of-state license, a State of Texas Driver License must be obtained within 6 months of employment.
• As part of the minimum requirements for all positions with the City of Laredo, a thorough background check and certified school transcripts will be required from all applicants who are offered employment.
• Effective February 24, 1997, all selected applicants are required to undergo a drug and alcohol test prior to employment.
• Effective January 7, 2008, all persons in safety-sensitive functions/positions, as per City of Laredo Drug and Alcohol Policy definition, shall be subject to random drug and alcohol testing.

Responsibilities

• Oversees AS400 system operation and administration functions.
• Assists Application Analysts with application administration.
• Oversees payroll processing including application backups, coordination with city departments, file transfers to the bank, and reporting.
• Monitors and maintains system backups.
• Performs PC hardware and software troubleshooting.
• Installs new hardware and assists in disposal of obsolete equipment.
• Performs related work as required.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Executive, Legislative, and Other General Government Support
• Education Level: High school or GED