Computer Operator, Senior

CompTech Computer Technologies

15h•Remote

About The Position

CompTech is a service-oriented program management and technical company headquartered in Dayton, OH, that builds lasting relationships with various organizations, including small and large companies, municipalities, and Government agencies. They provide client-focused services nationwide to address organizational challenges. CompTech is seeking a qualified Senior Computer Operator to support the Defense Logistics Agency (DLA). This role involves assisting in the technical operation and testing of fully integrated computer-based systems in a supervised environment. The position is remote but requires the candidate to live near a DLA location and involves local travel using personal or company vehicles.

Requirements

Excellent interpersonal and communication skills
Five (5) years of Help Desk or Deskside Support experience
DLA CE Cert IA Role/Function: Help Desk Tier II & III - may be obtained upon hire
Security+ CE
Secret Security Clearance; MUST HAVE SECRET SECURITY CLEARANCE TO BE CONSIDERED

Responsibilities

Ultimate accountability for ensuring customer satisfaction at every level.
Cultivate collaborative relationships with peers and leadership in a team focused environment, always communicating effectively and displaying diplomacy.
Proven ability to effectively manage and prioritize a diverse workload of assigned service tickets.
Flexible, with the ability to seamlessly transition from daily operations to project actions, and vice-versa.
Demonstrated ability to quickly adapt to new policies and evolving technologies within this dynamic technical environment.
Adept at interpreting and adhering to guidance and Standard Operating Procedures (SOPs) provided by contract and government leadership.
Proficiency in operating a diverse range of system components, including hardware, software, and mass storage technology.
Capability, under supervision, to operate communications-computer systems, as well as install, implement, maintain, and optimize operating systems, disk and tape management systems, and computer operations automation software.
Anticipates problems, identifies deviations and acts through resolution.
Perform other duties as required.