Computer Operator I/II/III
Trustmark Bank•Jackson, MS
1d
About The Position
The purpose of this job is to operate under the guidance of Senior and Lead Computer Operators in order to supervise/operate software and hardware according to pre-set instructions. This position may be filled as a level I, II, or III based on additional experience and qualifications required. Working Hours: 7 am - 7 pm | 3 days per week (rotating)
Requirements
- High school education
- Makes rational and timely judgements based on information including relationships, patterns, causes and effects.
- Customer service
- Uses various hardware and software programs as required. Microsoft Office
- Oral and written communication skills
- Operates by and adheres to a situation-appropriate and effective set of core values and beliefs.
- 3+ Years operations experience (Level II)
- 5+ Years operations experience (Level III)
Responsibilities
- Monitor nightly batch processing for all applications
- Use CONTROLM to manipulate processing as requested
- Monitor ATM and communicate with vendor via ticketing system when issues arise
- Monitor file transfer system
- Monitor computer room and escalate issues as required
- Learn nightly application balancing process
- Learn Service Now ticketing system
- Respond to password reset requests
- Perform additional duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
