Temporary - Computer Lab/Help Desk Technician (Pool)

The College System of Tennessee • Nashville, TN

50d • $20

About The Position

Assist with daily operations of the User Support Services Assist by helping students, faculty, and staff with technology-related issues and questions and by helping computer lab technicians and media services with technology setups.

Requirements

• High school diploma or equivalent.
• Demonstrated experience with maintaining and answering questions about technology equipment.

Nice To Haves

• Associate's Degree in technology or related field.

Responsibilities

• Provides Help Desk phone support to the Nashville State community.
• Answers questions about hardware/software configurations.
• Performs password resets.
• Records work in the Help Desk ticketing system.
• Assists computer lab technician and media services with set up and delivery of technology equipment and services for classrooms, offices, and campus events.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Administration of Human Resource Programs
• Education Level: High school or GED
• Number of Employees: 101-250 employees